OFT Files won't open correctly - email instead of template

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Tmuldoon - 23 Apr 2007 21:20 GMT

Hello,

We are using Outlook 2003 and Windows XP.

We have some .oft files that are templates (radio buttons and text
fields) - that open fine for some people, but not others.

For others it opens up just as a blank email with the To: fields sent
in the form. No radio buttons or text fields.

the .oft file is accessed via a link to a share.

Any suggestions how to troubleshoot this? Anyone hear of this
problem.

I found it on: http://www.computing.net/office/wwwboard/forum/4018.html

but no answer.

Thanks,

Tmuld

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Sue Mosher [MVP-Outlook] - 23 Apr 2007 21:48 GMT

Beginning with Outlook 2003 SP2, users can work with most .oft form templates files only by opening the template from the Tools | Forms | Choose Form dialog, browsing for User Templates in File System. This means that if the .oft file is sent as a message attachment, the user must save it to the local hard drive first.

The article at http://support.microsoft.com/?id=907985 explains this change in more detail, suggests best practices, and provides registry keys that can return Outlook 2003 to the older, less secure behavior.

Signature

Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Hello,
>
[quoted text clipped - 18 lines]
>
> Tmuld

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