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MS Office Forum / Outlook / Programming Forms / October 2007

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Automatic response to emails based on words in subject or body

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Erin - 28 Oct 2007 02:40 GMT
I would like to respond automatically to people who request files and can't
automate the process.  I'm sure it's simple, and I'm missing something.  

Example: I receive an email that requests info on a project.  If it contains
keywords 'send me' 'Dallas installation' and 'progress report' I would like
it to respond with a template that includes an attachment.  i.e. one rule
would send the progress report on Dallas, another on Flagstaff installation
etc.  The key is that in each it would formulate a response based on matching
words, and respond and automatically and attach the correct file based on
words in the message.  

Possible or am I dreaming?

Thank you, Erin
Sue Mosher [MVP-Outlook] - 28 Oct 2007 04:39 GMT
The rules wizard is what you need to use for this, but the details depend on your Outlook version and whether you're mailing with an Exchange account.
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Sue Mosher, Outlook MVP
  Author of Microsoft Outlook 2007 Programming:
    Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54

>I would like to respond automatically to people who request files and can't
> automate the process.  I'm sure it's simple, and I'm missing something.  
[quoted text clipped - 10 lines]
>
> Thank you, Erin
Erin - 28 Oct 2007 11:30 GMT
Some systems are running Outlook 2007, most are still on Outlook 2003 (all on
xp) .  (still uncertain) I'm familiar with the rules wizard.  However each
time I try to do it it won't allow me (or I don't know how)  to select an
attachment or reply.  There is the run a command line, but all options are
blank.  It may be relevant that we are not using an internal mail server.  
Thanks, I appreciate the response. -Erin

> The rules wizard is what you need to use for this, but the details depend on your Outlook version and whether you're mailing with an Exchange account.
> >I would like to respond automatically to people who request files and can't
[quoted text clipped - 11 lines]
> >
> > Thank you, Erin
Sue Mosher [MVP-Outlook] - 28 Oct 2007 13:55 GMT
To use the reply rule, you need to create the reply message first, saving it as an .oft file.

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Sue Mosher, Outlook MVP
  Author of Microsoft Outlook 2007 Programming:
    Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54

> Some systems are running Outlook 2007, most are still on Outlook 2003 (all on
> xp) .  (still uncertain) I'm familiar with the rules wizard.  However each
[quoted text clipped - 4 lines]
>
>> The rules wizard is what you need to use for this, but the details depend on your Outlook version and whether you're mailing with an Exchange account.

>> >I would like to respond automatically to people who request files and can't
>> > automate the process.  I'm sure it's simple, and I'm missing something.  
[quoted text clipped - 10 lines]
>> >
>> > Thank you, Erin
 
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