The rules wizard is what you need to use for this, but the details depend on your Outlook version and whether you're mailing with an Exchange account.

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Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
Some systems are running Outlook 2007, most are still on Outlook 2003 (all on
xp) . (still uncertain) I'm familiar with the rules wizard. However each
time I try to do it it won't allow me (or I don't know how) to select an
attachment or reply. There is the run a command line, but all options are
blank. It may be relevant that we are not using an internal mail server.
Thanks, I appreciate the response. -Erin
> The rules wizard is what you need to use for this, but the details depend on your Outlook version and whether you're mailing with an Exchange account.
> >I would like to respond automatically to people who request files and can't
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> >
> > Thank you, Erin
Sue Mosher [MVP-Outlook] - 28 Oct 2007 13:55 GMT
To use the reply rule, you need to create the reply message first, saving it as an .oft file.

Signature
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
> Some systems are running Outlook 2007, most are still on Outlook 2003 (all on
> xp) . (still uncertain) I'm familiar with the rules wizard. However each
[quoted text clipped - 4 lines]
>
>> The rules wizard is what you need to use for this, but the details depend on your Outlook version and whether you're mailing with an Exchange account.
>> >I would like to respond automatically to people who request files and can't
>> > automate the process. I'm sure it's simple, and I'm missing something.
[quoted text clipped - 10 lines]
>> >
>> > Thank you, Erin