Error opening custom forms

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Cal - 04 Jan 2008 14:32 GMT

I have just got my new PC up and running at work and it is loaded with XP
Pro and Office 2007. The problem is that sometimes I cannot open custom
forms and I get the following message: "The custom form canot be opened.
Outlook will use an Outlook form instead. An error occured registering the
form in the OLE registry." If I reboot my computer the problem goes away,
but the next day it returns. I leave my computer powered up when I leave
the office because I remote in to it in the evenings, so it doesn't normally
get rebooted every day.

Our organization uses Exchange 2000, and most users are running Office 2003
on XP Pro machines. The forms are opened in shared folders, and several of
are now using Office 2007, but no one else appears to be having a problem.

Any ideas anyone?

Reply to this Message

Sue Mosher [MVP-Outlook] - 04 Jan 2008 15:34 GMT

Try clearing the forms cache and running Help | Office Diagnostics.

Signature

Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

>I have just got my new PC up and running at work and it is loaded with XP
> Pro and Office 2007. The problem is that sometimes I cannot open custom
[quoted text clipped - 10 lines]
>
> Any ideas anyone?

Reply to this Message

Cal - 04 Jan 2008 18:59 GMT

Sue:

Thank you for your suggestions. I tried this with no problems found, but at
the present time the problem is not happening because I rebooted this
morning, so I guess it's no surprise that diagnostics found nothing. I will
try again when the problem reoccurs.

One more thing I noticed however, after rebooting to fix the problem, when I
open up a custom form the form has to reinstall itself. On my old computer,
a form would only reinstall itself if I made a change and republished it.

Cal.
-------------------------------------------------------

Try clearing the forms cache and running Help | Office Diagnostics.

Signature

Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

>I have just got my new PC up and running at work and it is loaded with XP
> Pro and Office 2007. The problem is that sometimes I cannot open custom
[quoted text clipped - 14 lines]
>
> Any ideas anyone?

Reply to this Message

Sue Mosher [MVP-Outlook] - 04 Jan 2008 19:01 GMT

It's hard to comment on that without knowing what earlier version you were using.

Signature

Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

> Sue:
>
[quoted text clipped - 11 lines]
>
> Try clearing the forms cache and running Help | Office Diagnostics.

>>I have just got my new PC up and running at work and it is loaded with XP
>> Pro and Office 2007. The problem is that sometimes I cannot open custom
[quoted text clipped - 14 lines]
>>
>> Any ideas anyone?

Reply to this Message

Cal - 24 Jan 2008 23:09 GMT

This problem seems to have corrected itself. How, I don't know.

Cal

-------------------------------------------

It's hard to comment on that without knowing what earlier version you were
using.

Signature

Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

> Sue:
>
[quoted text clipped - 15 lines]
>
> Try clearing the forms cache and running Help | Office Diagnostics.

> "Cal" <Reply to group> wrote in message
> news:OTAVu6tTIHA.6036@TK2MSFTNGP03.phx.gbl...
[quoted text clipped - 18 lines]
>>
>> Any ideas anyone?

Reply to this Message