I would try clearing the forms cache for the affected users.
It's published with the "send form definition with item" box unchecked, right?

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Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
> It's a mail form, outlook 2003. Form published in Organizational forms library.
>
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>> >
>> > Thanks
Did all that. Multiple times. and yes, the send form definition box is
unchecked. The user is having a problem with any form that has a multipage
control on it. Forms without this particular control display properly.
There are other users, in the same location, that are getting debug errors
on form script, so I am leaning toward a configuration issue, but I am not
sure where to begin looking for differences.
Do you have any ideas where to start looking for differences in settings
that might cause this kind of problem.
Thanks
> I would try clearing the forms cache for the affected users.
>
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> >> >
> >> > Thanks
Sue Mosher [MVP-Outlook] - 24 Jan 2008 21:17 GMT
I know of no settings that could cause the problem you've described. Did the new behavior occur after installing any recent Outlook 2003 update? Have you run Help | Detect and Repair? Does the form show the correct message class and version number? Is there another form published perhaps to a folder with the same message class?
What errors are occurring in this form's script?

Signature
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
> Did all that. Multiple times. and yes, the send form definition box is
> unchecked. The user is having a problem with any form that has a multipage
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>> >> > What settings would control whether or not a control would display as
>> >> > designed?