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MS Office Forum / Outlook / Programming Forms / March 2008

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Full name button missing in contact form of outlook 2007 SP1 MSO

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Kun - 18 Mar 2008 03:10 GMT
Hi,

My qeustion is "How do I make the full name button re-appear in default
contact form"

First part of the video, I try to design the contact form by loading the
standard contact from standard form library. As you can see "full name"
button still exist on the contact form.

Second part of the video, I try to "choose" the contact form by loading the
standard contact from standard form library. As you can see "full name"
button already disappear.

Do i need to recompile the form or something?

The video is here http://www.driveway.com/p3i3u1z0z0

Thanks
Sue Mosher [MVP-Outlook] - 18 Mar 2008 04:30 GMT
What this looks like to me is that you're actually loading a custom contact form, not the standard form. (The layout has been heavily customized; the omission of the Full Name button isn't the only change.) This could be the case if the registry substitution method described at http://www.outlookcode.com/article.aspx?ID=39 had been used to make a custom form the default for contacts.  Check for registry entries under HKCU\Software\Microsoft\Office\12.0\Outlook\Custom Forms

Note that the layout that you see for the contact form in design mode really has nothing at all to do with the layout of the standard contact form.

Signature

Sue Mosher, Outlook MVP
  Author of Microsoft Outlook 2007 Programming:
    Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54

> Hi,
>
[quoted text clipped - 14 lines]
>
> Thanks
Kun - 18 Mar 2008 08:17 GMT
Dear Sue Mosher,

From my knowledge i never install/create any custom form into outlook.
Below is the photo of my registry
http://aycu01.webshots.com/image/47800/2003789962799887595_rs.jpg

Thanks

> What this looks like to me is that you're actually loading a custom contact form, not the standard form. (The layout has been heavily customized; the omission of the Full Name button isn't the only change.) This could be the case if the registry substitution method described at http://www.outlookcode.com/article.aspx?ID=39 had been used to make a custom form the default for contacts.  Check for registry entries under HKCU\Software\Microsoft\Office\12.0\Outlook\Custom Forms
>
[quoted text clipped - 18 lines]
> >
> > Thanks
Sue Mosher [MVP-Outlook] - 18 Mar 2008 12:56 GMT
That would seem to eliminate the most straightforward explanation. I don't have any other ideas, unfortunately. I would run Help | Office Diagnostics on that machine.

Signature

Sue Mosher, Outlook MVP
  Author of Microsoft Outlook 2007 Programming:
    Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54

> Dear Sue Mosher,
>
[quoted text clipped - 26 lines]
>> >
>> > Thanks
Kun - 18 Mar 2008 15:29 GMT
I just finished running office diagnostic but result is without any error.
Result print screen -
http://aycu10.webshots.com/image/46969/2006295637066566772_rs.jpg

I notice default contact form have change after i update outlook with SP1,
without outlook update the full name button still exist. Is it possible that
the update itself have overwrite the existing contact form?

thanks

> That would seem to eliminate the most straightforward explanation. I don't have any other ideas, unfortunately. I would run Help | Office Diagnostics on that machine.
>
[quoted text clipped - 28 lines]
> >> >
> >> > Thanks
Sue Mosher [MVP-Outlook] - 25 Mar 2008 20:56 GMT
There is nothing in SP1 that I know of that would do that.

Signature

Sue Mosher, Outlook MVP
  Author of Microsoft Outlook 2007 Programming:
    Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54

>I just finished running office diagnostic but result is without any error.
> Result print screen -
[quoted text clipped - 38 lines]
>> >> >
>> >> > Thanks
Kun - 26 Mar 2008 08:55 GMT
I not sure what went wrong here. Anyway the outlook seems to have revert the
contact form back to the original one. I also not sure how or when this has
happened.

> There is nothing in SP1 that I know of that would do that.
>
[quoted text clipped - 40 lines]
> >> >> >
> >> >> > Thanks
 
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