Outlook 2002 process does not close even w/o antivirus, antispam

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dlg - 28 Sep 2005 15:33 GMT

I have read Diane Poremsky's post on this subject. The problem persists even
though I have none of the programs she references. I do have ZoneLabs
Security Suite and Webroot antispyware. but closing those does not solve the
problem.

The problem: If I open Outlook and just read messages and then close Outlook
the process ends. If I open Outlook and send/receive, closing Outlook does
not end the process and over time repeated use of Outlook results in multiple
copies of the Outlook process remaining open.

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Brian Tillman - 28 Sep 2005 23:05 GMT

> I have read Diane Poremsky's post on this subject. The problem
> persists even though I have none of the programs she references. I
[quoted text clipped - 6 lines]
> of Outlook results in multiple copies of the Outlook process
> remaining open.

Start Outlook in safe mode and see if it happens then. If not, you know you
have an add-in causing the problem. Detective work will be required at that
point.

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Brian Tillman

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dlg - 29 Sep 2005 15:35 GMT

Good thought, but it responded the same in safe mode and did not close after
send/receive. What else might it be?

> > I have read Diane Poremsky's post on this subject. The problem
> > persists even though I have none of the programs she references. I
[quoted text clipped - 10 lines]
> have an add-in causing the problem. Detective work will be required at that
> point.

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