the bold, underline and italic buttons are only live if the message format
is HTML.
What version of Outlook do you have? Is it activated? Have you tried
restarting Outlook?

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> For some reason, the Bold, Italic and Underline toolbars cannot become
> highlighted in Outlook no matter how many times I customize it.
[quoted text clipped - 6 lines]
> if you prefer.
> Thanks!!!