Outlook 2003 is allowing me to receive, but not send messages.

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DanM - 20 Dec 2005 02:22 GMT

I've checked and double checked my email account settings and they are
correct. I've tried sending using Outlook express, and it works fine. Any
suggestions?

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Brian Tillman - 20 Dec 2005 17:40 GMT

> I've checked and double checked my email account settings and they are
> correct. I've tried sending using Outlook express, and it works fine.
> Any suggestions?

Do you get any error messages when you try to send? Does the message stay
in Outbox or does it get moved to Sent Items?

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Brian Tillman

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DanM - 22 Dec 2005 22:42 GMT

I don't get any error messages. The messages I attempt to send remain in the
Outbox.

> > I've checked and double checked my email account settings and they are
> > correct. I've tried sending using Outlook express, and it works fine.
> > Any suggestions?
>
> Do you get any error messages when you try to send? Does the message stay
> in Outbox or does it get moved to Sent Items?

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Brian Tillman - 26 Dec 2005 18:03 GMT

> I don't get any error messages. The messages I attempt to send remain
> in the Outbox.

Enable diagnostic logging and see if any errors appear there.
http://support.microsoft.com/?id=300479

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Brian Tillman

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andrewt - 25 Aug 2006 11:28 GMT

> I don't get any error messages. The messages I attempt to send remain in the
> Outbox.
[quoted text clipped - 5 lines]
> > Do you get any error messages when you try to send? Does the message stay
> > in Outbox or does it get moved to Sent Items?

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PTavares - 21 Dec 2005 23:54 GMT

Hi.

I've experienced the same problem but i managed to resolve it.
Do you:

Have Office 2003 Small Business ?
ADSL line?
Cisco 877 or similar modem?

When all this things combine i can receive pop3 but the smtp doesn't go out.

Solution:

Change the router MTU

PS: Please answer all my questions because i'm trying to figure out the
problem.

I hope this helps.

> I've checked and double checked my email account settings and they are
> correct. I've tried sending using Outlook express, and it works fine. Any
> suggestions?

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DanM - 22 Dec 2005 22:43 GMT

I have Office 2003 Pro, ADSL, and I don't know what modem but I don't think
it's Cisco.

> Hi.
>
[quoted text clipped - 19 lines]
> > correct. I've tried sending using Outlook express, and it works fine. Any
> > suggestions?

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PTavares - 26 Dec 2005 12:42 GMT

Well, in my case was a different scenario, because I only had problems with
the Small Business version, in the Professional edition and in Outllok
Express I was able to send and receive e-mails without problems.

Anyway, later when I was trying to resolve y problem I read something about
apllying the latest Office Service Pack, try that.

> I have Office 2003 Pro, ADSL, and I don't know what modem but I don't think
> it's Cisco.
[quoted text clipped - 22 lines]
> > > correct. I've tried sending using Outlook express, and it works fine. Any
> > > suggestions?

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