unable to send email through DSL ISP

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Chuck - 20 Dec 2005 16:37 GMT

I use exclusively a laptop computer, as I'm away from home alot, and I
currently have my email through a small ISP (dialup) which provides me a good
deal of flexibility. Recently signed up for DSL through another ISP. The
problem is that I am unable to send email out from my current account when
using the DSL line. The DSL provider states this is a Microsoft Outlook 2002
configuration issure and they were unable to assist. Could anyone provide
directions on how to configure my system so that I could still send and
receive my email (POP3) yet have the flexibility of easily using either
connection methods? Thanks, Chuck

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Brian Tillman - 20 Dec 2005 17:49 GMT

> I use exclusively a laptop computer, as I'm away from home alot, and I
> currently have my email through a small ISP (dialup) which provides
[quoted text clipped - 6 lines]
> (POP3) yet have the flexibility of easily using either connection
> methods?

Most ISPs will not let you send mail from another domain through their mail
servers. It's called relaying. If you want to send mail from @xyz.com
while using abc.com's mail server, then you must authenticate to the abc.com
mail server with your abc.com credentials. Do this on the Outgoing Server
tab of your account properties.

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Brian Tillman

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PTavares - 22 Dec 2005 16:59 GMT

Hi chuck.

Do you have an ADSL router? Maybe a Cisco?

Well in my case i was able to resolve that problem by change the router MTU
value to 1500.

Just another question:

Do you have Outlook 2003 Small Business?

I hope this help.

> I use exclusively a laptop computer, as I'm away from home alot, and I
> currently have my email through a small ISP (dialup) which provides me a good
[quoted text clipped - 5 lines]
> receive my email (POP3) yet have the flexibility of easily using either
> connection methods? Thanks, Chuck

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