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MS Office Forum / Outlook / Installation and Configuration / February 2006

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Test Account Settings never gets through

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Rosi - 14 Jan 2006 00:11 GMT
and I always get this:UNABLE TO SEND TEST MESSAGE;PLEASE VERIFY THE E-MAIL
FIELD. I've retyped it on and on. No luck. Any suggestions. Millions of thanks
Vince Averello [MVP-Outlook] - 14 Jan 2006 11:09 GMT
Have you verified your outgoing mail server?

> and I always get this:UNABLE TO SEND TEST MESSAGE;PLEASE VERIFY THE E-MAIL
> FIELD. I've retyped it on and on. No luck. Any suggestions. Millions of
> thanks
Rosi - 14 Jan 2006 15:52 GMT
Yes. Plus, when TESTing ACCOUNT SETTINGS everything is fine,e.g. it finds
both incoming and outgoing server, but that's it. Thanks

> Have you verified your outgoing mail server?
>
> > and I always get this:UNABLE TO SEND TEST MESSAGE;PLEASE VERIFY THE E-MAIL
> > FIELD. I've retyped it on and on. No luck. Any suggestions. Millions of
> > thanks
Vince Averello [MVP-Outlook] - 15 Jan 2006 10:23 GMT
Where are you getting the message about the test message? Sounds like
Outlook is finding the server, essentially proving it exists, but it can't
use it for outgoing mail. Is that about right?

> Yes. Plus, when TESTing ACCOUNT SETTINGS everything is fine,e.g. it finds
> both incoming and outgoing server, but that's it. Thanks
Rosi - 15 Jan 2006 12:14 GMT
Ye, it looks like it, because when I create a new message and press send it
goes to OUTBOX. I then open it from there and press SEND again and I get this
message: UNABLE TO SEND MESSAGE.PLEASE VERIFY THE E-MAIL ADDRESS IN YOUR
PROPERTIES.THE SERVER RESPONDED:??0 AUTHENTICATION REQUIRED. Does that make
sense? Cheers

> Where are you getting the message about the test message? Sounds like
> Outlook is finding the server, essentially proving it exists, but it can't
> use it for outgoing mail. Is that about right?
>
> > Yes. Plus, when TESTing ACCOUNT SETTINGS everything is fine,e.g. it finds
> > both incoming and outgoing server, but that's it. Thanks
Brian Tillman - 16 Jan 2006 16:53 GMT
> Ye, it looks like it, because when I create a new message and press
> send it goes to OUTBOX. I then open it from there and press SEND
> again and I get this message: UNABLE TO SEND MESSAGE.PLEASE VERIFY
> THE E-MAIL ADDRESS IN YOUR PROPERTIES.THE SERVER RESPONDED:??0
> AUTHENTICATION REQUIRED. Does that make sense?

Sure, and it tells you what you must do.  Click Tools>E-mail Accounts>Next.
Select your acchount, click Change, then More Settings.  Click the Outgoing
Server tab and put a check in the "My outgoing server (SMTP) requires
authentication".  Click OK, then Finish.  Stop and restart Outlook.
Signature

Brian Tillman

Rosi - 16 Jan 2006 21:56 GMT
Thanks Brian, but that was already done. Don't worry if you can't get me any
further help. I'll keep trying. But it's really annoying not to be able to
send E-mails. Thanks again

> > Ye, it looks like it, because when I create a new message and press
> > send it goes to OUTBOX. I then open it from there and press SEND
[quoted text clipped - 6 lines]
> Server tab and put a check in the "My outgoing server (SMTP) requires
> authentication".  Click OK, then Finish.  Stop and restart Outlook.
Wendy - 09 Feb 2006 14:03 GMT
Hi Rosi,

I am having the exact same problem. Have you resolved it? Any advice would
be greatly appreciated.

> Thanks Brian, but that was already done. Don't worry if you can't get me any
> further help. I'll keep trying. But it's really annoying not to be able to
[quoted text clipped - 10 lines]
> > Server tab and put a check in the "My outgoing server (SMTP) requires
> > authentication".  Click OK, then Finish.  Stop and restart Outlook.
Rosi - 09 Feb 2006 15:08 GMT
No, Wendy. I just gave up and am no longer using it. Sorry, I know how
frustrating it is...

> Hi Rosi,
>
[quoted text clipped - 15 lines]
> > > Server tab and put a check in the "My outgoing server (SMTP) requires
> > > authentication".  Click OK, then Finish.  Stop and restart Outlook.
 
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