CANNOT LAUNCH OUTLOOK 2003

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Michael Rigby - 15 Jan 2006 17:08 GMT

I cannot launch Outlook 2003. In order to get anywhere, I have to click on
"Cancel Server Request" and I receive the following message:

"Unable to open your default e-mail folders, The file C:\Documents and
Settings\(my computer name)\Local Settings\Application
Data\Microsoft\Outlook\outlook.ost is not an offline folder file."
It is v annoying and I need to make Outlook open. Can anyone help me? I
have tried to restart the system and this does not work.

Many thanks

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DL - 15 Jan 2006 17:14 GMT

Just checking - you are on exchange server as apposed to pop mail?

> I cannot launch Outlook 2003. In order to get anywhere, I have to click on
> "Cancel Server Request" and I receive the following message:
[quoted text clipped - 6 lines]
>
> Many thanks

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Michael Rigby - 15 Jan 2006 17:26 GMT

Not sure. It does ask for echange server address,but I do not have one

> Just checking - you are on exchange server as apposed to pop mail?
>
[quoted text clipped - 9 lines]
> >
> > Many thanks

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Mittu - 15 Jan 2006 17:47 GMT

Hi,

You could try the steps in the following link and create a new profile.

http://support.microsoft.com/default.aspx?scid=kb;en-us;829918

Thanks,

Mittu

> Not sure. It does ask for echange server address,but I do not have one
>
[quoted text clipped - 11 lines]
> > >
> > > Many thanks

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rowdanhq - 22 Jul 2007 19:00 GMT

going to the link and creating a new profile was the perfect fix ... thankyou
!! :-)

> Hi,
>
[quoted text clipped - 21 lines]
> > > >
> > > > Many thanks

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DL - 16 Jan 2006 00:07 GMT

As well as a new Profile, when you add the email accounts you want pop3
accounts
You will need your pop3 and smtp server addressess
These are supplied by your ISP - internet service provider
Together with your isp username and login

> Not sure. It does ask for echange server address,but I do not have one
>
[quoted text clipped - 11 lines]
> > >
> > > Many thanks

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