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MS Office Forum / Outlook / Installation and Configuration / February 2006

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Outlook-Exchange Synchronization

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Dan - 31 Jan 2006 15:55 GMT
Hi,

I have a question for Outlook 2000 and Outlook 2003.

I have my users using both Outlook 2000 and Outlook 2003 to connect to an
Exchange 2003 server.  All of the Outlook clients have mail delivery option
for email to be delivered to PST files instead of having all of their email
on the Exchange server.  Once in a while Outlook just goes out the Exchange
server and download new email to the local PST mail file for each user.

My question is... is there a way to configure or tweak the registry to
shorten the time interval so that Outlook can go to the Exchange server to
check for new email more often or is this a configuration for the Exchange
server which I doubt very much.

Thanks in advance for your help..

Dan
Hal Hostetler [MVP P/I] - 02 Feb 2006 02:33 GMT
Outlook does not poll an Exchange Server for new mail, an Exchange Server
pushes new email notifications to outlook clients via UDP as messages
arrive.  If you aren't getting notifications or new mail suddenly appears
when users change folders, you may have a UDP connectivity issue:

http://support.microsoft.com/kb/311506/en-us
OL2000: You Cannot Receive New E-mail Notifications
http://support.microsoft.com/kb/839226/en-us
The Outlook Find feature and the new mail notifications do not work after
you apply Windows XP Service Pack 2
http://support.microsoft.com/kb/264035/en-us
No way to configure port for UDP new mail notification packets

Hal
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Hal Hostetler, CPBE -- hhh@kvoa.com
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> Hi,
>
[quoted text clipped - 14 lines]
>
> Dan
 
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