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MS Office Forum / Outlook / Installation and Configuration / November 2003

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recovering email and address book after upgrading

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J. Meyer - 03 Nov 2003 17:54 GMT
I upgraded from Outlook 97 to Outlook 2003 and lost my
email folders and files and my address book.  I tried to
recover them but have only located files from Outlook
Express using search (which I did recover).  
1.  Does Outlook 97 delete the files when being
uninstalled?  If it does, I intend to recover them with a
recovery program.  Where are they located?
2.  After using search, I found an archive under "My
Documents".  If this is the file of existing emails, how
do I restore it to the folders I set up in email?  How do
I locate it in "My Documents" having gone there and not
having found a file named "archive".  What is the "real"
file name of archive?  What are the last 3 letters? i.e
XXXXX.???.
3.  Where do I find additional, in-depth information on
this subject?
4.
Sue Mosher [MVP] - 07 Nov 2003 02:11 GMT
1) No.

1-2) All your data should be in .pst files. They could be anywhere on your system, though most likely in the My Documents hierarchy.

3) http://www.slipstick.com/config/backup.htm explains the files involved in Outlook
Signature

Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
    Microsoft Outlook Programming: Jumpstart
    for Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx 

> I upgraded from Outlook 97 to Outlook 2003 and lost my
> email folders and files and my address book.  I tried to
[quoted text clipped - 13 lines]
> this subject?
> 4.
 
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