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MS Office Forum / Outlook / Installation and Configuration / February 2006

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Signature and Document Scanner

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Bob - 03 Feb 2006 11:36 GMT
Ref: Outlook 2003

I have 3 email accounts that have disclaimers in the signatures blocks and
it works fine whenever I create an email.

When I scan a document (which creates a new email) the disclaimer is not
inserted into the new email.

Help!

Signature

Bob

Sue Mosher [MVP-Outlook] - 12 Feb 2006 22:48 GMT
Save the scanned document, then use Outlook to create a new email message and attach the saved file.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Ref: Outlook 2003
>
[quoted text clipped - 5 lines]
>
> Help!
Bob - 13 Feb 2006 00:16 GMT
Is outlook working as designed?  In this case, a new email is not a new mail
when the email is created automatically for the user?

Really would like to avoid using this workaround.

Signature

Bob

> Save the scanned document, then use Outlook to create a new email message and attach the saved file.
>
[quoted text clipped - 7 lines]
> >
> > Help!
Sue Mosher [MVP-Outlook] - 13 Feb 2006 16:39 GMT
Yes, Outlook is working as designed in this scenario. The mechanism used by the scanner software to create the message is not Outlook. It's Simple MAPI, which calls the default mail program on the machine, which is Outlook in your case. Simple MAPI knows nothing about signatures (or HTML-format messages, for that matter).

Thus, if you want Outlook features, you need to use Outlook directly to create the message.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Is outlook working as designed?  In this case, a new email is not a new mail
> when the email is created automatically for the user?
>
> Really would like to avoid using this workaround.
>
>> Save the scanned document, then use Outlook to create a new email message and attach the saved file.

>> > Ref: Outlook 2003
>> >
[quoted text clipped - 5 lines]
>> >
>> > Help!
Bob - 13 Feb 2006 20:39 GMT
Thanks Sue.  Was hoping for something different but ....that's the way it
goes:)

Signature

Bob

> Yes, Outlook is working as designed in this scenario. The mechanism used by the scanner software to create the message is not Outlook. It's Simple MAPI, which calls the default mail program on the machine, which is Outlook in your case. Simple MAPI knows nothing about signatures (or HTML-format messages, for that matter).
>
[quoted text clipped - 16 lines]
> >> >
> >> > Help!
 
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