> Save the scanned document, then use Outlook to create a new email message and attach the saved file.
>
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> >
> > Help!
Yes, Outlook is working as designed in this scenario. The mechanism used by the scanner software to create the message is not Outlook. It's Simple MAPI, which calls the default mail program on the machine, which is Outlook in your case. Simple MAPI knows nothing about signatures (or HTML-format messages, for that matter).
Thus, if you want Outlook features, you need to use Outlook directly to create the message.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Is outlook working as designed? In this case, a new email is not a new mail
> when the email is created automatically for the user?
>
> Really would like to avoid using this workaround.
>
>> Save the scanned document, then use Outlook to create a new email message and attach the saved file.
>> > Ref: Outlook 2003
>> >
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>> >
>> > Help!
Bob - 13 Feb 2006 20:39 GMT
Thanks Sue. Was hoping for something different but ....that's the way it
goes:)

Signature
Bob
> Yes, Outlook is working as designed in this scenario. The mechanism used by the scanner software to create the message is not Outlook. It's Simple MAPI, which calls the default mail program on the machine, which is Outlook in your case. Simple MAPI knows nothing about signatures (or HTML-format messages, for that matter).
>
[quoted text clipped - 16 lines]
> >> >
> >> > Help!