Why won't my outlook open?

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Laura - 04 Feb 2006 15:04 GMT

I purchased a computer that had a trial version of Microsoft Teacher (?) I
then purchased Microsoft Professional XP. I have uninstalled the previous
version and installed the XP version. Everything works now except Outlook.
I have tried uninstalling, restarting, reinstalling, and then restarting to
no avail. I deleted my accounts for outlook and re-entered them. The test
said it was working but now when I try to open Outlook, I get the message
"Cannot start Microsoft Outlook. Unable to display the selected folder or
item. Could not open the item. Try again." Before I deleted my email
accounts it gave me a message saying it couldn't open my default folders and
would make my outlook display what I assume to be my hard drive (?). I don't
know the technical names for these things...does anyone know what I'm talking
about and how to fix it?

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neo [mvp outlook] - 04 Feb 2006 15:38 GMT

Lets try this method.

1) Start Computer
2) Open the control panel (Start > Control Panel)
3) Open the mail applet (if it isn't showing click on the "classic view"
link in the upper left to see all applets in the control panel)
4) Select Show Profiles
5) Select Add button and create a new profile with your mail account details
6) When done with the above, delete the old mail profile
7) OK out and close the control panel
8) Does Outlook start at this point?

>I purchased a computer that had a trial version of Microsoft Teacher (?) I
> then purchased Microsoft Professional XP. I have uninstalled the previous
[quoted text clipped - 14 lines]
> talking
> about and how to fix it?

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Laura - 04 Feb 2006 21:47 GMT

Oh wow!! You are AWESOME! That did finally work! I had over 200 emails
waiting to be downloaded. Thank you SO much!

> Lets try this method.
>
[quoted text clipped - 26 lines]
> > talking
> > about and how to fix it?

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