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MS Office Forum / Outlook / Installation and Configuration / February 2006

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rpc problem

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jmiller - 12 Feb 2006 02:18 GMT
I have no certificate problems and can get to owa and establish an ssl
connection but every time I try to use rpc after setting up a profile, I
can't establish a connection.  I enter my password and it keeps going back to
the password screen. running sbs 03 with sp1
neo [mvp outlook] - 12 Feb 2006 15:32 GMT
Are you entering your credentials as domain\userid then password?

When you setup the rpc/https connection, did set the authenticate to basic
or ntlm? (basic is usually the best bet as some firewalls don't handle ntlm
very well.)

>I have no certificate problems and can get to owa and establish an ssl
> connection but every time I try to use rpc after setting up a profile, I
> can't establish a connection.  I enter my password and it keeps going back
> to
> the password screen. running sbs 03 with sp1
jmiller - 12 Feb 2006 22:19 GMT
yes I am entering my credentials as domain\userid then password.
authentication is basic.  when you enter your credentials to log on it tries
and keeps bouncing back to password. owa works and i can log on to the server
using https I just can't connect with http over rpc... the main thing we are
trying to use since most machines are outside of the lan

> Are you entering your credentials as domain\userid then password?
>
[quoted text clipped - 7 lines]
> > to
> > the password screen. running sbs 03 with sp1
neo [mvp outlook] - 13 Feb 2006 00:28 GMT
Are you sure the HTTP virtual server is setup to accept basic
authentication?

> yes I am entering my credentials as domain\userid then password.
> authentication is basic.  when you enter your credentials to log on it
[quoted text clipped - 20 lines]
>> > to
>> > the password screen. running sbs 03 with sp1
jmiller - 13 Feb 2006 12:40 GMT
yes it is

> Are you sure the HTTP virtual server is setup to accept basic
> authentication?
[quoted text clipped - 23 lines]
> >> > to
> >> > the password screen. running sbs 03 with sp1
neo [mvp outlook] - 13 Feb 2006 14:21 GMT
Assuming this is a single server setup, did you specify on the RPC/HTTP tab
that this is a back-end server? (This tab is in Exchange System Manager.
Just bring up the properties on the server object.)

/neo

PS - This tab is introduced in Exchange 2003 SP1.  Not familiar with SBS
2003 SP1 to know if it includes SP1 for Exchange 2003.

> yes it is
>
[quoted text clipped - 29 lines]
>> >> > to
>> >> > the password screen. running sbs 03 with sp1
jmiller - 13 Feb 2006 14:55 GMT
it is a single server setup... and on the server prop. tab it is set to not
part of an rpc topology... I tried to set it to back end server and I get a
error

> Assuming this is a single server setup, did you specify on the RPC/HTTP tab
> that this is a back-end server? (This tab is in Exchange System Manager.
[quoted text clipped - 38 lines]
> >> >> > to
> >> >> > the password screen. running sbs 03 with sp1
neo [mvp outlook] - 13 Feb 2006 15:20 GMT
If its the dialog I'm thinking of, its normal because it serves as a
reminder to those setting up a front end/back end solution.  RPC/HTTPs works
fine in single server solutions.  (and yes, my single server here at home is
set as a back end server.)

> it is a single server setup... and on the server prop. tab it is set to
> not
[quoted text clipped - 50 lines]
>> >> >> > to
>> >> >> > the password screen. running sbs 03 with sp1
jmiller - 13 Feb 2006 15:36 GMT
I changed it to back end server and tried it again.... same situation it pops
back to the log in for a password.  does the service need to be stopped and
restarted?  I checked the log and it doesn't show anything that Ive tried to
log in and fail

> If its the dialog I'm thinking of, its normal because it serves as a
> reminder to those setting up a front end/back end solution.  RPC/HTTPs works
[quoted text clipped - 55 lines]
> >> >> >> > to
> >> >> >> > the password screen. running sbs 03 with sp1
neo [mvp outlook] - 13 Feb 2006 15:49 GMT
Yes, but before you do this, please double check two registry key values on
the exchange server.  Open regedit and navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\RpcProxy

Enabled should be set to 1

ValidPorts should show the netbios and fully qualified domain name for you
exchange server.  Port numbers would be 6001-6002 and 6004.   To explain
better, if mail server name is MSEXCH in the CONTOSO.COM domain then the
entry would look like:

msexch:6001-6002;msexch.contoso.com:6001-6002;msexch:6004;msexch.contoso.com:6004

>I changed it to back end server and tried it again.... same situation it
>pops
[quoted text clipped - 75 lines]
>> >> >> >> > to
>> >> >> >> > the password screen. running sbs 03 with sp1
 
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