Actually, Becca needs to start a lot earlier in the process than that document does. She needs to get a mail server. Outlook is a mail client, not a server.

Becca, if you have broadband Internet access, see if your access provider can offer mail accounts on their server for everyone in the office. If not, then you may need to acquire and install a mail server in your office. That sounds like it might be more than you can handle yourself, so I'd suggest you find someone in your area that works with small businesses to get their mail set up.