Any suggestions for setting up Outlook with peoplepc

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penylayn - 01 Mar 2006 04:32 GMT

I am trying to set up my mom's peoplepc mail account with use of Outlook, NOT
Outlook express. The basic settings that were stated say 110 in pop and 547?
in the smtp. I have all of the settings right but it won't send email, it
will only receive. Any suggestions?

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Vince Averello [MVP-Outlook] - 01 Mar 2006 11:37 GMT

See if the info here helps:
http://home.peoplepc.com/helpinfo/techsupport/default.asp#pop3smtpOutlook

Looks like the SMTP port is supposed to be 587 not 547.

>I am trying to set up my mom's peoplepc mail account with use of Outlook,
>NOT
> Outlook express. The basic settings that were stated say 110 in pop and
> 547?
> in the smtp. I have all of the settings right but it won't send email, it
> will only receive. Any suggestions?

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penylayn - 01 Mar 2006 12:47 GMT

Yes, I have it at the proper smtp setting, couldn't remember the exact number
when I posted my question. As I said all settings are per peoplepc's setup
instructions and I even sent them an email asking about using outlook versus
outlook express and settings. They referred me to Microsoft to get the
answers. As I said, it will receive but not send email and all of the
settings are per their instructions. 110 and 587 and the proper server
names.

> I am trying to set up my mom's peoplepc mail account with use of Outlook, NOT
> Outlook express. The basic settings that were stated say 110 in pop and 547?
> in the smtp. I have all of the settings right but it won't send email, it
> will only receive. Any suggestions?

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Brian Tillman - 01 Mar 2006 17:56 GMT

> Yes, I have it at the proper smtp setting, couldn't remember the
> exact number when I posted my question. As I said all settings are
[quoted text clipped - 3 lines]
> receive but not send email and all of the settings are per their
> instructions. 110 and 587 and the proper server names.

Any error messages? Are you properly authenticating to the outgoing server?

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Brian Tillman

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