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MS Office Forum / Outlook / Installation and Configuration / March 2006outlook 2000 fails to get global address book
I have 2 users (the only 2 running on win98) that for some reason today cannot pull the global address book. They get an error saying "network problems connecting to the microsoft exchange server" or something to that effect. I tried syncing the address book and it works fine. Also you can receive mail but not send. I uninstalled outlook and reinstalled on 1 client and it started working. tried on the other one. still same problem. again this is win98 running outlook 2003 connecting to exchange 2003 on MS SBS. Any ideas will help. Thanks Bill Update to this.. keeps getting stranger and stranger. If you create a new profile everything works...... untill you exit outlook then reopen it. Same error. Bill > I have 2 users (the only 2 running on win98) that for some reason today > cannot pull the global address book. They get an error saying "network [quoted text clipped - 10 lines] > Thanks > Bill Is it workstation specific! Also you mention Outlook 2003 in the body of your post which I imagine is a typo as this wont install to win 98 > Update to this.. keeps getting stranger and stranger. > [quoted text clipped - 20 lines] >> Thanks >> Bill Yes I have 32 clients in my building. This is the only one that is still doing it. I had 2 earlier but was able to fix one by reloading outlook. Bill > Is it workstation specific! > [quoted text clipped - 24 lines] > >> Thanks > >> Bill When you get the error re "connection to the Exchange Server" do you see any other errors for instance with the ISA Firewall client or would you think that error is a red herring. > Yes I have 32 clients in my building. This is the only one that is still > doing it. I had 2 earlier but was able to fix one by reloading outlook. [quoted text clipped - 36 lines] >> >> Thanks >> >> Bill There are no other errors at all. In fact if I create a new profile with the same username outlook works fine untill you close it. I was just informed that when they log into the pc they have to log in 4-5 times before it takes the username and password. May have been helpfull to know earlier. I think it may be a DNS or maybe WINS issue at this time. Thanks Bill > When you get the error re "connection to the Exchange Server" do you see any > other errors for instance with the ISA Firewall client or would you think [quoted text clipped - 39 lines] > >> >> Thanks > >> >> Bill Yes it could be DNS or WINS, any luck with a host file. I be interested to see what the IP address is when you ping the server by name. Have seen instances on Win 98 where it picks up a RAS address. Anything iffy in WINIPCFG. > There are no other errors at all. In fact if I create a new profile with > the [quoted text clipped - 59 lines] >> >> >> Thanks >> >> >> Bill |
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