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MS Office Forum / Outlook / Installation and Configuration / March 2006Outlk 2003 Cache & Forms
When employees at our company are using cached mode, custom message forms (*.oft files) do not show up. Originally when they clicked on the form it showed up as an attachment in the msg. After I upgraded to SP2 for outlook, it puts the email address on the new msg and just a cursor in the email body. We also upgraded to Exchange 2003 recently but employees that are still using OUTLOOK 2000 do not have this problem. Any suggestions are greatly appreciated. Beginning with Outlook 2003 SP2, users can work with most .oft form templates files only by opening the template from the Tools | Forms | Choose Form dialog, browsing for User Templates in File System. This means that if the .oft file is sent as a message attachment, the user must save it to the local hard drive first. The article at http://support.microsoft.com/?id=907985 explains this change in more detail and suggests best practices.  SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > When employees at our company are using cached mode, custom message forms > (*.oft files) do not show up. Originally when they clicked on the form it [quoted text clipped - 3 lines] > using OUTLOOK 2000 do not have this problem. Any suggestions are greatly > appreciated. Thanks for your help. Not only did this help people using cached exchange mode but PDA device users as well. > Beginning with Outlook 2003 SP2, users can work with most .oft form templates files only by opening the template from the Tools | Forms | Choose Form dialog, browsing for User Templates in File System. This means that if the .oft file is sent as a message attachment, the user must save it to the local hard drive first. > [quoted text clipped - 7 lines] > > using OUTLOOK 2000 do not have this problem. Any suggestions are greatly > > appreciated. |
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