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MS Office Forum / Outlook / Installation and Configuration / March 2006Can't send mail from Outlook 2003
I see a lot of people have issues with this but I haven't read a solution that fits my need yet. I upgraded today from Office 2002 to Office 2003. Since then, I am receiving mail but cannot send mail. If I send a test message from control panel > mail > e-mail accounts > view or change existing e-mail accounts....I can test the account settings and everything works fine. If I do the same in Outlook, then it cannot find the outgoing SMTP server and can't send the test message even though the settings are correct. I disabled virus scans, firewalls, etc. but cannot get to the bottom of it. I even uninstalled and re-installed Outlook without success. HELP PLEASE. You need to setup your account as shown here: http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=8 b99612a%2Dc63e%2D4973%2D8736%2Dc5d661077f31 Or goto here: https://www.bellsouth.com/apps/nlss/index.jsp hth > I see a lot of people have issues with this but I haven't read a solution > that fits my need yet. I upgraded today from Office 2002 to Office 2003. [quoted text clipped - 5 lines] > virus scans, firewalls, etc. but cannot get to the bottom of it. I even > uninstalled and re-installed Outlook without success. HELP PLEASE. I have it said up like they are telling me to and the same settings worked fine in Outlook 2002. Even when I re-install Outlook 2002 I can send mail again with the same settings. Something else has to be wrong with the 2003 version that I am not seeing > You need to setup your account as shown here: > [quoted text clipped - 15 lines] > > virus scans, firewalls, etc. but cannot get to the bottom of it. I even > > uninstalled and re-installed Outlook without success. HELP PLEASE. Have checked the More Setting ... tab? This contains a connection tab which may need adjusting. This setting is in the same dialog box as: Tools, Email Accounts View or change existing e-mail accounts Select your account and click CHANGE Now select More Settings ... Click on Connection tab hth > I have it said up like they are telling me to and the same settings worked > fine in Outlook 2002. Even when I re-install Outlook 2002 I can send mail [quoted text clipped - 20 lines] > > > virus scans, firewalls, etc. but cannot get to the bottom of it. I even > > > uninstalled and re-installed Outlook without success. HELP PLEASE. Of course, I checked all the settings. I configured the outgoing server and authentication, username and password as well. Like I said, these settings have not changed since Outlook 2002 and there it worked just fine. > Have checked the More Setting ... tab? This contains a connection tab > which may need adjusting. [quoted text clipped - 33 lines] > > > > virus scans, firewalls, etc. but cannot get to the bottom of it. I even > > > > uninstalled and re-installed Outlook without success. HELP PLEASE. Never mind...I figured it out. It was the Anti-Virus program after all. I completely had to disable it and now outlook works. Sorry for the bother. > Of course, I checked all the settings. I configured the outgoing server and > authentication, username and password as well. Like I said, these settings [quoted text clipped - 37 lines] > > > > > virus scans, firewalls, etc. but cannot get to the bottom of it. I even > > > > > uninstalled and re-installed Outlook without success. HELP PLEASE. I hope you will enable it again including Firewall otherwise you will render your system useless within about 16 minutes statistically speaking!!! I am glad it works now. Best regards, > Never mind...I figured it out. It was the Anti-Virus program after all. I > completely had to disable it and now outlook works. Sorry for the bother. [quoted text clipped - 40 lines] > > > > > > virus scans, firewalls, etc. but cannot get to the bottom of it. I even > > > > > > uninstalled and re-installed Outlook without success. HELP PLEASE. |
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