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MS Office Forum / Outlook / Installation and Configuration / April 2006

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Can't logon to incoming POP3: mailbox on server in use.

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Frosty - 28 Apr 2006 23:00 GMT
I have set up a new email account successfully in Outlook but I can't logon
to incoming POP3 because "mailbox on the server is in use". Does anyone know
what that message means? Thank you.
Milly Staples - MVP Outlook - 29 Apr 2006 06:48 GMT
What it means is that the mail server is in use.  Contact your ISP for
assistance.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
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After furious head scratching, Frosty asked:

| I have set up a new email account successfully in Outlook but I can't
| logon to incoming POP3 because "mailbox on the server is in use".
| Does anyone know what that message means? Thank you.
Frosty - 29 Apr 2006 14:10 GMT
> I have set up a new email account successfully in Outlook but I can't logon
> to incoming POP3 because "mailbox on the server is in use". Does anyone know
> what that message means? Thank you.

Thanks Milly,
As it turns out, my ISP, Comcast does not support Outlook, only Outlook
Express. I later discovered that the error message was misleading. I was
using the wrong password and when I corrected it I was able to logon.
Frosty
Bill - 29 Apr 2006 16:11 GMT
Frosty,
Comcast is telling you stories again. I have comcast and I am using Outlook
2003 without any problems whatsoever. You can call them three times and get
three answers to the same question. If you want additional help, please let
me know. The key is the two server names for incoming and outgoing:
"pop.comcast.net" and "smtp.comcast.net".

> > I have set up a new email account successfully in Outlook but I can't logon
> > to incoming POP3 because "mailbox on the server is in use". Does anyone know
[quoted text clipped - 5 lines]
> using the wrong password and when I corrected it I was able to logon.
> Frosty
Jeff - 29 Apr 2006 16:29 GMT
I'm on Comcast also and I use mail.comcast.net and mail.comcast.net with no
problems. Is there a diffrence between mail.comcast.net and pop.comcast.net?
Jeff
> Frosty,
> Comcast is telling you stories again. I have comcast and I am using
[quoted text clipped - 17 lines]
>> using the wrong password and when I corrected it I was able to logon.
>> Frosty
Milly Staples [MVP - Outlook] - 29 Apr 2006 23:29 GMT
It depends on how your local Comcast has their servers set up.  Some use
pop.comcast... others use mail.comcast...

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff asked:

| I'm on Comcast also and I use mail.comcast.net and mail.comcast.net
| with no problems. Is there a diffrence between mail.comcast.net and
[quoted text clipped - 20 lines]
||| misleading. I was using the wrong password and when I corrected it
||| I was able to logon. Frosty
 
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