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MS Office Forum / Outlook / Installation and Configuration / May 2006Reinstalling Office 2003
Hi all, I am having problems with Outlook 2003, and I am probably going to have to uninstall & reinstall all of MS Office in order to fix things in Outlook. I tried the repair option, but no luck there. My question is...If I uninstall Office 2003, will I have to reinstall all of the security updates all over again? I have dialup, and it took a long time to download some of the updates! Wonder if MS has a CD rom with all of the Office updates on it?  SignatureRegards Sounds like taking a sledgehammer to crack a nut. What problems do you have? > Hi all, > [quoted text clipped - 7 lines] > > Wonder if MS has a CD rom with all of the Office updates on it? I cannot use the Import, Export function (I am getting an error message that says--"Internal Translation System Error"). Nor can I add contacts to the address book. SignatureRegards > Sounds like taking a sledgehammer to crack a nut. > What problems do you have? [quoted text clipped - 12 lines] > > > > Wonder if MS has a CD rom with all of the Office updates on it? > I cannot use the Import, Export function (I am getting an error > message that says--"Internal Translation System Error"). To what and from what do you wish to export? > Nor can I add contacts to the address book. You don't add contacts to the address book. You add them to a Contacts folder. The address book contains no information. SignatureBrian Tillman I will have to research your answer, since I'm fairly new to Outlook. The first time I installed Outlook, I was able to import my address book from OE6...Why the error now? SignatureRegards > > I cannot use the Import, Export function (I am getting an error > > message that says--"Internal Translation System Error"). [quoted text clipped - 5 lines] > You don't add contacts to the address book. You add them to a Contacts > folder. The address book contains no information. So far I cannot even add anything to the contacts list...The contacts folder cannot be opened. SignatureRegards > I will have to research your answer, since I'm fairly new to Outlook. > [quoted text clipped - 10 lines] > > You don't add contacts to the address book. You add them to a Contacts > > folder. The address book contains no information. Correction, I can add contacts to Outlook’s address book…It’s just that I cannot import them from Outlook Express 6. In fact, I cannot use the Import and Export wizard at all in Outlook 2003. It keeps giving me the same old error message —“Internal Translation System Error”. I have tried Google, Dog pile, etc, and cannot find anything related to this error message. I’m paving new ground here I reckon. : -( SignatureRegards > So far I cannot even add anything to the contacts list...The contacts folder > cannot be opened. [quoted text clipped - 13 lines] > > > You don't add contacts to the address book. You add them to a Contacts > > > folder. The address book contains no information. When does the error message arise during the Import/Export process? Give more detail, have you exported the Windows Address Book (that is part of OE6)? What format did you choose? ern. > Correction, I can add contacts to Outlook's address book.It's just that I > cannot import them from Outlook Express 6. In fact, I cannot use the Import > and Export wizard at all in Outlook 2003. > > It keeps giving me the same old error message -"Internal Translation System > Error". > [quoted text clipped - 31 lines] > > > > -- > > > > Brian Tillman Hi Ernie, I guess I need to start from the beginning. I installed Office 2003 about 2 to 3 months ago, but my system resources could not quite handle Outlook, so I uninstalled it for the time being, until I could get more ram. But before I uninstalled it, I had imported my contacts from OE6 (.csv format--This was stored on a USB drive) into Outlook. After deciding to uninstall Outlook, I decided to delete the .pst (?) folder that had been created, and thus deleting my contacts with it. Finally, after installing more ram this week, I reinstalled Outlook. But now I when I click on "File" / "Import and Export"--I get the error message. I've tried a repair install a couple of times, but it has been of no help. SignatureRegards > When does the error message arise during the Import/Export process? Give > more detail, have you exported the Windows Address Book (that is part of [quoted text clipped - 47 lines] > > > > > -- > > > > > Brian Tillman Just to be absolutely clear, the Import/Export Wizard does not appear, but the error message box does, when you click Import/Export on the File menu? I assume, from your subject line, that you have done a complete reinstall of Office 2003. I am out of ideas, but you *might* get an answer from a search of the MS Knowledge Base rather than Google. Good luck, ern. > Hi Ernie, > [quoted text clipped - 66 lines] > > > > > > -- > > > > > > Brian Tillman Correct--I get an error message when I click on File/ Import-Export. I didn't do a complete removal of Office--I just used the wizard in Add-Remove programs to make installation adjustments with a few Office apps (Including Outlook). I am wondering if a complete reinstall of the whole Office program is in order. SignatureRegards > Just to be absolutely clear, the Import/Export Wizard does not appear, but > the error message box does, when you click Import/Export on the File menu? [quoted text clipped - 89 lines] > > > > > > > -- > > > > > > > Brian Tillman I have been encouraged to monitor the Outlook.Contacts group where another poster has your problem. I will relay the suggestions they receive if you cannot find it. ern. > Correct--I get an error message when I click on File/ Import-Export. > [quoted text clipped - 101 lines] > > > > > > > > -- > > > > > > > > Brian Tillman Much obliged Ernie. Maybe someone can find a fix for this. SignatureRegards > I have been encouraged to monitor the Outlook.Contacts group where another > poster has your problem. I will relay the suggestions they receive if you [quoted text clipped - 128 lines] > > > > > > > > > -- > > > > > > > > > Brian Tillman Followup... I did manage to move my contacts from OE6 to Outlook, by selecting "all" in OE and dragging them over to Outlook's contacts folder. Still trying to find a fix for the Import/ Export wizzard though. SignatureRegards > Much obliged Ernie. > [quoted text clipped - 148 lines] >> > > > > > > > > -- >> > > > > > > > > Brian Tillman Does this help? You receive a message when you try to import or to export files in Outlook 2003: "Microsoft Outlook cannot start the required translator" http://support.microsoft.com/?scid=kb;en-us;829985&spid=2520&sid=888 Regards, ern. > Followup... > [quoted text clipped - 161 lines] > >> > > > > > > > > -- > >> > > > > > > > > Brian Tillman Ernie, you're a genius! Import and Export wizard is up and running, and I just imported all of my e-mail and message rules from OE 6! Now that I think about, I believe that this is the way that I imported my contacts, mail, etc. the first time back in March--Not from a .csv file as I first thought. I hope this thread is a big help for someone else later on. One thought though--My MSOcache is stored on F drive. Could it have been deleted or corrupted when I went about the process of removing temp files? I remove them from time to time. -- Regards > Does this help? > [quoted text clipped - 189 lines] >> >> > > > > > > > > -- >> >> > > > > > > > > Brian Tillman No genius, rusty, just learning, like you. I have seen your, sometimes farcical, conversations with Russ Valentine and have gotten answers to questions I didn't know I needed to ask. Glad to be of help. ern. > Ernie, you're a genius! > [quoted text clipped - 206 lines] > >> >> > > > > > > > > -- > >> >> > > > > > > > > Brian Tillman > Import and Export wizard is up and running, and I just imported all > of my e-mail and message rules from OE You should never import messages from Outlook Express because that changed the Received to be the time of import. Instead, you should export from Outlook Express. SignatureBrian Tillman I just checked, and the letter dates look to be the ok to me. Am I missing something? SignatureRegards >> Import and Export wizard is up and running, and I just imported all >> of my e-mail and message rules from OE > > You should never import messages from Outlook Express because that changed > the Received to be the time of import. Instead, you should export from > Outlook Express. > I just checked, and the letter dates look to be the ok to me. > > Am I missing something? Apparently you were lucky. SignatureBrian Tillman I did lose my red flags though. Thanks for the tip...I'll try to remember it next time. SignatureRegards >> I just checked, and the letter dates look to be the ok to me. >> >> Am I missing something? > > Apparently you were lucky. |
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