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MS Office Forum / Outlook / Installation and Configuration / October 2006

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How to deliver to a single local folder from IMAP and Exchange

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Fabio - 16 Oct 2006 17:31 GMT
I have two accounts configured in my Outlook profile:

- an IMAP server account
- a Microsoft Exchange server account

(seen in this order in the E-Mail Accounts form)

I'd like to have a local copy of all messages, from both accounts, in the
same local folder file.

I configured to deliver mail to my local .pst file, but what I get is that
ONLY emails from the Exchange account are delivered to my local foder when
they arrive.

Messages from the IMAP account are kept in their folder and are not
delivered to the local folder. I must move them manually to the local folder
to download them locally.

Does anybody knows a solution to this?

thank you
Fabio Fumi
(Rome - Italy)
Brian Tillman - 20 Oct 2006 18:55 GMT
> I have two accounts configured in my Outlook profile:
>
[quoted text clipped - 15 lines]
>
> Does anybody knows a solution to this?

There is no "solution" to it because that's how Outlook is supposed to work.
IMAP folders can not be the delivery location.  You also should keep the
Exchange mailbox as the delivery location and not use a PST.
Signature

Brian Tillman

Fabio - 30 Oct 2006 17:25 GMT
Hi Brian,

atfer a few trials, I have found that I have a problem with the definition
of the "delivery location", from the "E-mail Accounts" form.

To be more specific, when I select a local folder from the drop-down box
"Deliver new e-mail to the following delivery location", I expected new
e-mails to be automatically downloaded and shown in that local folder (which
is the topmost in the folder list view).

This is what was regularly happening with my old Exchange server account,
but as soon as I configured my new corporate IMAP account, e-mails are shown
in the server folder view, and not delivered to the local folder, unless I
move them manually.

A colleague of mine has done the same with his account, and it works as
expected. What else should I check in my setup, apart from the form I
mentioned before, to fix this?

thanks
Fabio

> There is no "solution" to it because that's how Outlook is supposed to work.
> IMAP folders can not be the delivery location.  You also should keep the
> Exchange mailbox as the delivery location and not use a PST.
Brian Tillman - 30 Oct 2006 19:43 GMT
> To be more specific, when I select a local folder from the drop-down
> box "Deliver new e-mail to the following delivery location", I
[quoted text clipped - 5 lines]
> e-mails are shown in the server folder view, and not delivered to the
> local folder, unless I move them manually.

IMAP folders can never be the delivery location   They'll always stay on the
server.

> A colleague of mine has done the same with his account, and it works
> as expected. What else should I check in my setup, apart from the
> form I mentioned before, to fix this?

I suspect there is a difference still that you don't recognize.  An Exchange
account and an IMAP account can never share folders.
Signature

Brian Tillman

Fabio - 31 Oct 2006 10:53 GMT
> IMAP folders can never be the delivery location   They'll always stay on the
> server.

my intention is NOT to set the IMAP folder as the delivery location, but to
set a local delivery location (a local folder) for messages received on my
IMAP account. This is something that is allowed. I found an help page about
that; look for "Specify where new messages are delivered" - no mention about
the type (IMAP or others) of account. This is also what some of my colleagues
did with their account (we are on the same corporate mail server).

My problem is that, in spite of specifiying a delivery location, messages
keep staying on the server, until I move them manually to my local folder...
Fabio - 31 Oct 2006 18:31 GMT
... or unless I configure a rule that moves messages to my local folders.

So, what'e the aim of setting a "delivery location" for IMAP accounts?
Brian Tillman - 31 Oct 2006 22:51 GMT
> my intention is NOT to set the IMAP folder as the delivery location,
> but to set a local delivery location (a local folder) for messages
[quoted text clipped - 7 lines]
> messages keep staying on the server, until I move them manually to my
> local folder...

You could create a rule that will move messages from the IMAP Inbox to a
local PST.
Signature

Brian Tillman

 
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