Outlook 2002 backup problem

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ANDY B. - 27 Nov 2006 01:39 GMT

i have tried to right click and drag my outlook folder and also specifically
the .pst folder to a folder on my external hard drive. i'm receiving an
error message as follows: cannot copy outlook: the process cannot access
the file because another process has locked a portion of the file". How do I
resolve this issue so I can keep my Outlook pst file backed up? My version #
is 10.6515.6714 (SP3). Thanks in advance, Andy

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Oliver Vukovics - 27 Nov 2006 11:36 GMT

Hi Andy,

this site could be helpfull:
http://www.slipstick.com/config/backup.htm

To move a PST file, Outlook must be shut down. Have a look also in the Task
Manager under "Process" if your Outlook is realy closed.

[...]

>i have tried to right click and drag my outlook folder and also
>specifically
> the .pst folder to a folder on my external hard drive.

One additional information: Network PST files, or PST file on a network
drive are not supported by Microsoft. Outlook will get an access to this PST
file, but Microsoft does not recommend this network PST files.

--
Oliver Vukovics
Share Outlook without Exchange: Public ShareFolder
Synchronisation for Notebooks: Public SyncTool
http://www.publicshareware.com

>i have tried to right click and drag my outlook folder and also
>specifically
[quoted text clipped - 5 lines]
> version #
> is 10.6515.6714 (SP3). Thanks in advance, Andy

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ANDY B. - 27 Nov 2006 22:45 GMT

Thanks for the reply. I did close Outlook and checked the processes in
Windows Task Manager before posting this problem. I closed the obvious
process entitled OUTLOOK but I'm afraid there might be other processes that
are labeled more inconspicuously. At this point, I still can't backup the
.pst file. Any other thoughts would be appreciated.

> i have tried to right click and drag my outlook folder and also specifically
> the .pst folder to a folder on my external hard drive. i'm receiving an
> error message as follows: cannot copy outlook: the process cannot access
> the file because another process has locked a portion of the file". How do I
> resolve this issue so I can keep my Outlook pst file backed up? My version #
> is 10.6515.6714 (SP3). Thanks in advance, Andy

Reply to this Message

Oliver Vukovics - 28 Nov 2006 15:56 GMT

Hi Andy,

if you reboot your computer, (without to start Outlook) do you can backup
now the PST after a reboot?

Are you using ActiveSync or another synchronistion tool for mobile systems?

Do you use Word as an email editor?

Maybe your virus protection software will have a connection to this PST
file. You could disable this for a test.

>My version # >> is 10.6515.6714 (SP3

So it is Outlook 2002, SP3.

--
Oliver Vukovics
Share Outlook without Exchange: Public ShareFolder
Freeware: Public Contact After Reply for Outlook on
http://www.publicshareware.com

> Thanks for the reply. I did close Outlook and checked the processes in
> Windows Task Manager before posting this problem. I closed the obvious
[quoted text clipped - 13 lines]
>> version #
>> is 10.6515.6714 (SP3). Thanks in advance, Andy

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