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MS Office Forum / Outlook / Installation and Configuration / April 2007Establish network connection
Hi..I'm using my computer for private use. I use ATT/Yahoo as my internet provider and main email. My computer is a Dell with Windows XP and Outlook 2003. I would like to use Outlook also. The problem: After numerous attempts to set up Outlook with ATT tech support, I get the error message: Establish network connection: Unable to connect to the internet, verify connection settings. I've verified and verified. The dial-up # is correct and works fine with Yahoo. The ports #'s are in 110 out 25. I've gone thru the wizard more times than I have teeth and still no luck. Granted, I'm not a "pro" but I'm trying my best. Can anyone help me? Addendum...sorry, I should also say I can send email but not receive it...when I click on Send/Receive it sucks the mail from my Yahoo account and it disappears.  SignatureBetsy > Hi..I'm using my computer for private use. I use ATT/Yahoo as my internet > provider and main email. My computer is a Dell with Windows XP and Outlook [quoted text clipped - 6 lines] > and still no luck. Granted, I'm not a "pro" but I'm trying my best. Can > anyone help me? And when you go to Tools>Accounts>Change.......then test are there any error msgs? If no errors check your View settings > Addendum...sorry, I should also say I can send email but not receive > it...when I click on Send/Receive it sucks the mail from my Yahoo account and [quoted text clipped - 10 lines] > > and still no luck. Granted, I'm not a "pro" but I'm trying my best. Can > > anyone help me? DL...thanks for your reply....the error msg I stated in my original message came from the test you recommended...sorry, I should have stated that...beginner! SignatureBetsy > And when you go to Tools>Accounts>Change.......then test are there any error > msgs? [quoted text clipped - 21 lines] > Can > > > anyone help me? I had the same problem setting up my gmail account. I finally revisited the setup options on my gmail account site. There I discovered additional info that helped me to finally get the job done. You might try that with your yahoo mailbox setup instructions to see if there are any additional instructions that help. I know how frustrating this can be because at the momebt I have no Outlook access and no blogs or tech support to help me with my specific issue. Good luck. > Hi..I'm using my computer for private use. I use ATT/Yahoo as my internet > provider and main email. My computer is a Dell with Windows XP and Outlook [quoted text clipped - 6 lines] > and still no luck. Granted, I'm not a "pro" but I'm trying my best. Can > anyone help me? Susan..please bear with me when I say I have no idea what "gmail" means...when I said I was a beginner, I wasn't kidding! SignatureBetsy > I had the same problem setting up my gmail account. I finally revisited the > setup options on my gmail account site. There I discovered additional info [quoted text clipped - 14 lines] > > and still no luck. Granted, I'm not a "pro" but I'm trying my best. Can > > anyone help me? > Hi..I'm using my computer for private use. I use ATT/Yahoo as my internet > provider and main email. My computer is a Dell with Windows XP and Outlook [quoted text clipped - 6 lines] > and still no luck. Granted, I'm not a "pro" but I'm trying my best. Can > anyone help me? i'm haviing the same problem as Betsy, same DSL provider and I have even had live chat support from ATT DSL and they had me disable my virus scan and firewall, and it worked for a while, but in a day or two, no connectivity AGAIN! it's a pain to always have to go to the web to do your email. > Hi..I'm using my computer for private use. I use ATT/Yahoo as my internet > provider and main email. My computer is a Dell with Windows XP and Outlook [quoted text clipped - 6 lines] > and still no luck. Granted, I'm not a "pro" but I'm trying my best. Can > anyone help me? > Hi..I'm using my computer for private use. I use ATT/Yahoo as my > internet provider and main email. My computer is a Dell with Windows [quoted text clipped - 6 lines] > more times than I have teeth and still no luck. Granted, I'm not a > "pro" but I'm trying my best. Can anyone help me? If the AT&T tech can't help, it's unlikely we can, but the POP server should be pop.att.yahoo.com, the SMTP server should be smtp.att.yahoo.com, the POP port should be 995 with the "SSL" option enabled, and the SMTP port should be 465 with the SSL option enabled. The username and poassword should be your AT&T Yahoo username and password (with the domain included) and you should have outgoing server authentication enabled to use the same credentials as the incoming server. SignatureBrian Tillman Brian, thanks for the reply..been out of town on biz....I tried that info too as it was on the Yahoo ATT website...didn't work. Have opted to use a local pro to go thru a total cleanup and reinstall...nothing else to do at this point. Thanks again to all! SignatureBetsy > > Hi..I'm using my computer for private use. I use ATT/Yahoo as my > > internet provider and main email. My computer is a Dell with Windows [quoted text clipped - 14 lines] > should have outgoing server authentication enabled to use the same > credentials as the incoming server. |
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