Stuck in First Run Config.

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Anthony Apgar - 31 Jul 2007 19:02 GMT

Months ago I tried to start Outlook 2003 and configure it for my university's
MS Exchange Server, never got it to work...

Now I am trying to get it to work with my Hotmail Plus account but it's
still stuck trying to configure for a Microsoft exchange server. When I try
and tell it to cancel it says that the account is not a offline account and
then Outlook proceeds to close. I've tried uninstalling Outlook and then
reinstalling but the account is never cleared so it just does it again.

I was thinking maybe manually deleting the account info, but I don't know
where it's located. Can someone tell me where it is, or how else to fix it?

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Hal Hostetler [MVP P/I] - 31 Jul 2007 23:32 GMT

'Control Panel|Mail|Show Profiles', delete the problematic profile
(Containing the Exchange Server service), then create a new profile with
only Hotmail configuration settings.

http://support.microsoft.com/kb/829918/en-us
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003

Hal

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> Months ago I tried to start Outlook 2003 and configure it for my university's
> MS Exchange Server, never got it to work...
[quoted text clipped - 7 lines]
> I was thinking maybe manually deleting the account info, but I don't know
> where it's located. Can someone tell me where it is, or how else to fix it?

Reply to this Message