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MS Office Forum / Outlook / Installation and Configuration / May 2008

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How can I make a phone call using my contacts?

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Wwingo2008 - 06 Feb 2008 01:20 GMT
Just in case my question is not clear.  
In my outlook contact I have the option to dial directly out of my outlook
contacts.  How do I set that up?  I have VOIP.
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wwingo

DL - 06 Feb 2008 01:57 GMT
I believe outlook will dial using the modem and not voip

> Just in case my question is not clear.
> In my outlook contact I have the option to dial directly out of my outlook
> contacts.  How do I set that up?  I have VOIP.
Milly Staples [MVP - Outlook] - 06 Feb 2008 02:15 GMT
Outlook does not dial at all - it uses the Windows dialer.

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Milly Staples [MVP - Outlook]

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reading.  

After furious head scratching, DL asked:

| I believe outlook will dial using the modem and not voip
|
[quoted text clipped - 3 lines]
|| --
|| wwingo
Wwingo2008 - 13 Feb 2008 19:05 GMT
Windows Dialer?

So, it will not use VOIP... Does Bill Gates know that he messed up here?  
aww man!  

Any suggestions on how to get this set up?  Since Milly Staples said it
would use Windows Dialer, I am assuming an analog line.  correct?
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wwingo

> Outlook does not dial at all - it uses the Windows dialer.
>
[quoted text clipped - 5 lines]
> || --
> || wwingo
Milly Staples [MVP - Outlook] - 15 Feb 2008 04:51 GMT
That is correct, it uses the analog modem.  For anything else, you will need either additional software and/or hardware.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.  

After furious head scratching, Wwingo2008 asked:

| Windows Dialer?
|
[quoted text clipped - 22 lines]
|||| --
|||| wwingo
Techie510 - 12 May 2008 23:07 GMT
We just implemented VoIP and we must use Office Communicator to get the
integration between Office and our VoIP phones. You need to look into setting
up an Communication server, then install the clients on each of the machines.
It's a pretty long process, but it works great!

> Just in case my question is not clear.  
> In my outlook contact I have the option to dial directly out of my outlook
> contacts.  How do I set that up?  I have VOIP.
 
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