Error opening Outlook 2003

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CCT - 15 Mar 2008 16:39 GMT

Every time I start Outlook 2003 I get the following message:
An error occurred in the shortcuts folder file (.fav). Outlook will recreate
the default folder shortcuts.

Clicking Ok starts Outlook without any apparent problems. I read that 2003
does not use a .fav file, but everytime I start outlook I get the same
message.

I have searched every where for an answer with no success. There is no .fav
file on my computer. And while I have seen several people post the same error
I have not found an answer. Any ideas??? Thanks

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Roady [MVP] - 16 Mar 2008 11:32 GMT

There must be one on your computer still. Make sure you include hidden
folders/files in your search. The default location is;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

Rename it to .old when Outlook is closed.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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> Every time I start Outlook 2003 I get the following message:
> An error occurred in the shortcuts folder file (.fav). Outlook will
[quoted text clipped - 10 lines]
> error
> I have not found an answer. Any ideas??? Thanks

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CCT - 17 Mar 2008 01:38 GMT

Thanks for the response, however I cannot find the outlook.fav file. I have
searched the entire computer including hidden files and folders. It feels
more like some registry setting telling outlook to open the file each time it
starts. Other Ideas?

> There must be one on your computer still. Make sure you include hidden
> folders/files in your search. The default location is;
[quoted text clipped - 16 lines]
> > error
> > I have not found an answer. Any ideas??? Thanks

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Brian Tillman - 17 Mar 2008 15:34 GMT

> Thanks for the response, however I cannot find the outlook.fav file.
> I have searched the entire computer including hidden files and
> folders. It feels more like some registry setting telling outlook to
> open the file each time it starts. Other Ideas?

Open Windows Explorer. In the Address field, enter

%AppData%\Microsoft\Outlook

Click Go. You should see the fav file.

Signature

Brian Tillman [MVP-Outlook]

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Roady [MVP] - 17 Mar 2008 23:31 GMT

And if that doesn't fix it; recreate your mail profile.
See http://www.howto-outlook.com/faq/newprofile.htm

Signature

>> Thanks for the response, however I cannot find the outlook.fav file.
>> I have searched the entire computer including hidden files and
[quoted text clipped - 6 lines]
>
> Click Go. You should see the fav file.

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