[Combining replies]

I sent my computer back to the manufacturer for a new hard drive.

PRIOR to sending the machine in, I had imaged the old drive (and by the way,
Outlook was working fine).

When I restored the new hard drive, everything was working fine (even Word),
EXCEPT for Outlook.

Therefore, I figured I would try the "uninstall then reinstall" approach.

It appears to me that even after an uninstall, Microsoft is still storing
REMNANTS of this application in, at the minimum C:\program files\microsoft,
C:\Documents and Settings\Name of User\Application Data\Microsoft\Outlook AND
C:\Documents and Settings\Name of User\Local Settings\Application
Data\Microsoft\Outlook and who knows where else?

What's wrong here?

Thank you all for your help!