Business Contact Manager errors

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SnoopBoz - 19 Mar 2008 23:31 GMT

Bought a new Lenovo T61p with Vista Ultimate. Nice. Bought MS Office
Professional Plus from another party. Permit me to curse the name, children,
and mustache of the product manager that actually authorized features that
are in Professional to be removed from Professional Plus. Idiocy. Anyway, I
had to uninstall the trial version of MS Office Pro, then reinstall MS Office
Pro Plus. Apparently, the uninstall did not remove Business Contact Manager,
or the reinstall installed a crippled version of BCM. Anyway, about five
times a day I get a message "Business Contact Manager for Outlook cannot
complete the action or actions". Now, I don't need BCM. Didn't expect it.
But if the gosh darn uninstall leaves it on my computer, or if the gosh darn
install program installs a crippled version, I'd at least like it not to
interfere with me at intervals designed to remind me that Microsoft product
OFTEN have bugs. So I call MS for support, and because BCM is not in my
office license, they want me to pay $50 to have them help me remove it or
make it unobtrusive! Dudes, that's what uninstall is supposed to do, for
free!

Ok, enough ranting. Can anyone help me by telling me if I can completely
remove BCM from my computer, or completely disable it (so that it won't
remind me to "Update Business Contact Manager", or that "BCM cannot complete
the action or actions..." all the time)?

Microsoft is in a business pickle. Their only hope seems to be to make ever
more complex software, with marginal functionality improvements, so that they
have something "new" to sell. Then they refuse to support the resulting
buggy products.

Kind of wish I'd bought that Apple. :-(

Thanks in advance,

Jim

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Brian Tillman - 20 Mar 2008 14:39 GMT

> Ok, enough ranting. Can anyone help me by telling me if I can
> completely remove BCM from my computer, or completely disable it (so
> that it won't remind me to "Update Business Contact Manager", or that
> "BCM cannot complete the action or actions..." all the time)?

Did you look in Add/Remove programs in Control Panel?

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Brian Tillman [MVP-Outlook]

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Synthaetica - 20 Mar 2008 16:50 GMT

i am having the same basic problem, in that there seems to be no way to
uninstall BCM through Add/Remove programs or Outlook settings. Brian, i mean,
truly, if it were as simple as looking in Add/Remove programs, i don't think
SnoopBoz or i would be here today. have YOU looked in Add/Remove programs for
an explicit option for BCM? i don't know what MVP is supposed to mean, but i
don't think the "P" is for Patronizer.

the only option i have in Add/Remove programs is to uninstall Outlook
completely. the version i have was purchased online from Microsoft and comes
with BCM as part of the installation. i really don't want to have to do the
uninstall/reinstall the whole thing and redo the day i've spent on
configuring it. in large part because i don't recall the installer giving me
the option NOT to install BCM.

can anyone else help? SnoopBoz and i need to get BCM uninstalled! in my
case, it's really nothing personal against BCM, it's just that it doesn't
work for my needs. it does seem to slow down Outlook a bit (compared to
another computer here with Outlook 2007 installed without BCM), and it's
incompatible with Agendus, which my hand-held uses.

Signature

...attempting to transition back to Outlook from Firefox.

> > Ok, enough ranting. Can anyone help me by telling me if I can
> > completely remove BCM from my computer, or completely disable it (so
> > that it won't remind me to "Update Business Contact Manager", or that
> > "BCM cannot complete the action or actions..." all the time)?
>
> Did you look in Add/Remove programs in Control Panel?

Reply to this Message

Brian Tillman - 20 Mar 2008 21:05 GMT

> i am having the same basic problem, in that there seems to be no way
> to uninstall BCM through Add/Remove programs or Outlook settings.
[quoted text clipped - 3 lines]
> know what MVP is supposed to mean, but i don't think the "P" is for
> Patronizer.

How was I patronizing you in any way? I merely asked a question. I have no
idea who you are or what level of expertise you have with a PC. You'd be
surprised how many people don't know about Add/Remove Programs or WIndows
Control Panel.

Did you look in the Office Setup in Add/Remove Programs? Perhaps it's
there.

> the only option i have in Add/Remove programs is to uninstall Outlook
> completely. the version i have was purchased online from Microsoft
> and comes with BCM as part of the installation. i really don't want
> to have to do the uninstall/reinstall the whole thing and redo the
> day i've spent on configuring it. in large part because i don't
> recall the installer giving me the option NOT to install BCM.

BCM is an entirely separate install for Office Professional with BCM,
according to my install kit and it won't install unless you explicitly
choose to do so.

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Brian Tillman [MVP-Outlook]

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