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MS Office Forum / Outlook / Installation and Configuration / March 2008

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I cannot download email after upgrade from Outlook 2000 to 2007

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JohnC - 25 Mar 2008 07:30 GMT
I did not change any mail account settings. Same passwords, usernames, etc.
Oh yes, and Outlook crashes occasionally too.

Thanks for any help.
Brian Tillman - 25 Mar 2008 16:07 GMT
> I did not change any mail account settings. Same passwords,
> usernames, etc. Oh yes, and Outlook crashes occasionally too.

When you install a newer version of Outlook, it's always a good idea to
styart with a new mail profile instead of reusing the existing profile.  See
if this helps:
http://www.howto-outlook.com/faq/newprofile.htm
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Brian Tillman [MVP-Outlook]

 
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