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MS Office Forum / Outlook / Installation and Configuration / March 2008

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Outlook 2007 AOL Mail folder??

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DLevy - 27 Mar 2008 13:59 GMT
Installed Office 2007 SBE, Configured Outlook with new E-Mail account as
prescribed by AOL and MS.  Can send/receive e-mail using AOL account
(default) in Outlook but when mail arrives it is not in the prescribed folder.
Where else could Outlook be downloading the AOL mail to?  I did searches for
all *.PST files but they were either in use or did not contain the data.
Any Ideas???
Thank you
Doug
Brian Tillman - 27 Mar 2008 18:56 GMT
> Installed Office 2007 SBE, Configured Outlook with new E-Mail account
> as prescribed by AOL and MS.  Can send/receive e-mail using AOL
> account (default) in Outlook but when mail arrives it is not in the
> prescribed folder. Where else could Outlook be downloading the AOL
> mail to?  I did searches for all *.PST files but they were either in
> use or did not contain the data.

Describe exactly how you configured the AOL account.  Typically, AOL
accounts are IMAP accounts and the folders for such an account will appear
in the Folder List, just like all your other folders.
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Brian Tillman [MVP-Outlook]

 
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