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MS Office Forum / Outlook / Installation and Configuration / July 2008Mapi32.dll error message
I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me.  SignaturePhilip Johnson 47 Heber Walk you might mention you followed the ms kb fix, which didnt help >I have a problem getting into Outlook 2003 on my Windows XP machine. I get > the following message: Can't start Microsoft Office Outlook. Mapi32.dll is > corrupt or wrong version. This could have been caused by installing other > messaging software Please reinstall outlook. > > I tried reinstalling but same problem. Please help me. Sorry I forgot to put bit in please can you still help me. SignaturePhilip Johnson 47 Heber Walk > you might mention you followed the ms kb fix, which didnt help > [quoted text clipped - 4 lines] > > > > I tried reinstalling but same problem. Please help me. Did you read and follow the directions? http://support.microsoft.com/kb/813602/en-us SignatureRuss Valentine [MVP-Outlook] > Sorry I forgot to put bit in please can you still help me. > [quoted text clipped - 9 lines] >> > >> > I tried reinstalling but same problem. Please help me. I went to the link and followed the instructions and got to instruction number 8 and instruction number 9 doesn't work. SignaturePhilip Johnson 47 Heber Walk > Did you read and follow the directions? > http://support.microsoft.com/kb/813602/en-us [quoted text clipped - 12 lines] > >> > > >> > I tried reinstalling but same problem. Please help me. Does for everyone else. What it does for you remains a complete mystery. You are providing no information that would permit anyone to help. SignatureRuss Valentine [MVP-Outlook] >I went to the link and followed the instructions and got to instruction > number 8 and instruction number 9 doesn't work. [quoted text clipped - 17 lines] >> >> > >> >> > I tried reinstalling but same problem. Please help me. Maybe theres a problem with the fixmapi file. I have emailed it to some friends to see if they can help. SignaturePhilip Johnson 47 Heber Walk > Does for everyone else. What it does for you remains a complete mystery. You > are providing no information that would permit anyone to help. [quoted text clipped - 19 lines] > >> >> > > >> >> > I tried reinstalling but same problem. Please help me. Or, as an alternative, you might consider posting exactly what you did and what happenened, since we can't read your mind. It remains highly unlike the the fixmapi routine is corrupt. But you should not use newsgroups for help if you do not intend to provide any information. SignatureRuss Valentine [MVP-Outlook] > Maybe theres a problem with the fixmapi file. I have emailed it to some > friends to see if they can help. [quoted text clipped - 25 lines] >> >> >> > >> >> >> > I tried reinstalling but same problem. Please help me. Same exact thing happened to me and NO the fix does not work -- if you read through the comments through out these messages you will see it has not worked for anyone. Russ do you understand how frustrating it is to have a PC issue and get no help??! Phil told you the problem if you cannot or are not willing to help then fine but please dont degrade people who are looking to gain an answer. > Does for everyone else. What it does for you remains a complete mystery. You > are providing no information that would permit anyone to help. [quoted text clipped - 19 lines] > >> >> > > >> >> > I tried reinstalling but same problem. Please help me. SignaturePhilip Johnson 47 Heber Walk > Did you read and follow the directions? > http://support.microsoft.com/kb/813602/en-us [quoted text clipped - 12 lines] > >> > > >> > I tried reinstalling but same problem. Please help me. 1) Quit Outlook. 2) Click Start, point to Find, and then click Files or Folders. 3) Type Mapi32.dll in the Named box. 4) In Look In, click to select My Computer, and click Find Now. 5) Right-click to select Mapi32.dll in the search results list. 6) Click Rename, type Mapi32.old, and press ENTER to accept the name change. If there are multiple copies of Mapi32.dll in the list, rename each. 7) Close the Find Files window and start Outlook. When you start Outlook, it checks for the existence of necessary files. In the case of Mapi32.dll, if it is not present at startup, Mapistub.dll is used. If for any reason Mapistub.dll cannot be found, Setup automatically attempts to replace both files. NOTE: When you start Outlook and receive a prompt that files are missing, click "Yes" to allow Windows Installer to replace them. > > Did you read and follow the directions? > > http://support.microsoft.com/kb/813602/en-us [quoted text clipped - 12 lines] > > >> > > > >> > I tried reinstalling but same problem. Please help me.
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