OWA and Outlook 2003

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IRC5150 - 25 Apr 2008 19:38 GMT

I want OWA and Outlook 2003 to be sync'd up so that if I open/send a message
in either client, both of them will reflect these actions. Is this possible?
I have some users that will use Outlook 2003 in the office, but sometimes
use OWA when they are away (i.e on vacation, travelling on business, etc).
What is the best way to configure these clients? I am using MS Exchange 2003
Server and have it configured to use POP3 as well as IMAP. Any suggestions
would be appreciated.

Thanks,
IRC5150

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Hal Hostetler [MVP P/I] - 25 Apr 2008 23:16 GMT

Since OWA and Outlook both reflect the contents of an Exchange Server
mailbox, they're already in sync.

Hal

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> I want OWA and Outlook 2003 to be sync'd up so that if I open/send a message
> in either client, both of them will reflect these actions. Is this possible?
[quoted text clipped - 6 lines]
> Thanks,
> IRC5150

Reply to this Message

IRC5150 - 26 Apr 2008 04:28 GMT

OK. I thought OWA used http as the transport. Outlook 2003 uses POP3 or
IMAP. How do I configure Outlook2k3 for incoming mail. I want to use both
clients...OWA for remote users and Outlook for in-house users, but I want the
users to use either client interchangably. So, that everything that's done
(send/receive, rules) in OWA is reflected in Outlook and vice versa.

IRC5150

> Since OWA and Outlook both reflect the contents of an Exchange Server
> mailbox, they're already in sync.
[quoted text clipped - 14 lines]
> > Thanks,
> > IRC5150

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Brian Tillman - 28 Apr 2008 14:45 GMT

> OK. I thought OWA used http as the transport. Outlook 2003 uses POP3
> or IMAP. How do I configure Outlook2k3 for incoming mail.

Why are you not using an Exchange account for Outlook? Then Outlook and OWA
would always show the same thing.

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Brian Tillman [MVP-Outlook]

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IRC5150 - 28 Apr 2008 15:34 GMT

Brian,
I am using an Exchange account for all my users. Currently, they are using
Outlook 2000 (configured as Internet mail) for interoffice mail and OWA when
they are out of the office. I want to upgrade them to Outlook 2003, but I
don't know what protocol to use to set them up. The way it is now, if they
receive a message and use Outlook 2000 to open it up, then they won't see it
in OWA or vice versa. Sending messages in OWA can still be seen in Outlook
2000 (I guess because it's using SMTP...I'm not sure). I want both of these
interfaces to reflect incoming/outgoing activity. How do I set this up?

Ray

> > OK. I thought OWA used http as the transport. Outlook 2003 uses POP3
> > or IMAP. How do I configure Outlook2k3 for incoming mail.
>
> Why are you not using an Exchange account for Outlook? Then Outlook and OWA
> would always show the same thing.

Reply to this Message

Hal Hostetler [MVP P/I] - 28 Apr 2008 17:44 GMT

Again, why are you using Outlook 2000 as a POP3 client against an Exchange
Server? That totally eliminates most of the feature set and functionality
designed into both products. Use Outlook in native Exchange Server mode,
then "both of these interfaces WILL reflect incoming/outgoing activity" and
always be in sync. For Outlook 2000, that would be Corporate/Workgroup
mode. I, personally, would rather have everyone use OWA everywhere rather
than give them Outlook and force them to use POP3 with the Exchange Server
instead of native Exchange Server mode.

Hal

Signature

> Brian,
> I am using an Exchange account for all my users. Currently, they are using
[quoted text clipped - 13 lines]
> > Why are you not using an Exchange account for Outlook? Then Outlook and OWA
> > would always show the same thing.

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IRC5150 - 28 Apr 2008 21:21 GMT

Hi Hal,
I'm not sure why they're set up that way. I just inherited this
configuration from the previous e-mail administrator. OK. I think I
understand your point. If I change their config to corporate mode does that
make them use MAPI for incoming and still use SMTP for outgoing? Will I
still be using .pst files? I agree with OWA for everyone and I'm going to
push management into only using that interface. But, how do I get their
email over now? How do I convert their email from their current folders
(Inbox) as well as their Sent mail? Will their rules transfer as well?

IRC

> Again, why are you using Outlook 2000 as a POP3 client against an Exchange
> Server? That totally eliminates most of the feature set and functionality
[quoted text clipped - 30 lines]
> OWA
> > > would always show the same thing.

Reply to this Message

Diane Poremsky [MVP] - 28 Apr 2008 22:59 GMT

they could use the pop's smtp to send or you can correctly configure
exchange to send mail to the internet. they will not use a pst once you add
the exchange acct to their profile - they will use the exchange mailbox.
Copy the mail and other outlook items into the exchange mailbox then close
the pst. you could use Exmerge - or tell the users to copy over what they
want and kept the pst as an archive.

With outlook 2000, you should export the rules and import them after you
move the mail over and remove the pst. I think. It's been so long since I
used 2000 that I forgot. :) Exporting them will give you a backup copy just
in case.

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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> Hi Hal,
> I'm not sure why they're set up that way. I just inherited this
[quoted text clipped - 53 lines]
>> OWA
>> > > would always show the same thing.

Reply to this Message

IRC5150 - 29 Apr 2008 02:04 GMT

Diane,
Thanks for the reply. I will try what you suggested. Where do I get
Exmerge? Is that an Exchange 2003 utillity?

Ray

> they could use the pop's smtp to send or you can correctly configure
> exchange to send mail to the internet. they will not use a pst once you add
[quoted text clipped - 65 lines]
> >> OWA
> >> > > would always show the same thing.

Reply to this Message

Diane Poremsky {MVP} - 29 Apr 2008 02:44 GMT

yes, it is an ex2003 utility. it should be in the admin tools, if not, its
in the Microsoft download center.
http://www.microsoft.com/downloads/details.aspx?FamilyID=429163ec-dcdf-47dc-96da
-1c12d67327d5&displaylang=en

Signature

> Diane,
> Thanks for the reply. I will try what you suggested. Where do I get
[quoted text clipped - 87 lines]
>> >> OWA
>> >> > > would always show the same thing.

Reply to this Message

Brian Tillman - 29 Apr 2008 14:29 GMT

> I am using an Exchange account for all my users. Currently, they are
> using Outlook 2000 (configured as Internet mail)

Then you're not using an Exchange account, you're using a POP account.
Change the configuration of Outlook 2000 to Corporate/Workgroup mode and
create real Exchange accounts so that Outlook talks directly to the Exchange
mailbox using MAPI prototcols.

> for interoffice mail
> and OWA when they are out of the office. I want to upgrade them to
> Outlook 2003, but I don't know what protocol to use to set them up.

Use and Exchange account.

> The way it is now, if they receive a message and use Outlook 2000 to
> open it up, then they won't see it in OWA or vice versa.

Certainly not vice versa, since OWA does nothing to the mailbox. Everything
in the mailbox remains in the mailbox. Since you're using a POP/SMTP
account Outlook 2000, you probably have it configured to delete messages
from the server when downloading them. On the Advanced tab of the account
properties, enable the option to leave sopies on the server and that won't
happen. Sent mail, however, will still be local to OL 2000 because POP/SMTP
can't handle anything but Inbox.

> Sending
> messages in OWA can still be seen in Outlook 2000 (I guess because
> it's using SMTP...I'm not sure). I want both of these interfaces to
> reflect incoming/outgoing activity. How do I set this up?

Use Corporate/Workgroup mode and access the Exchange mailbox with an
Exchange account.

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Brian Tillman [MVP-Outlook]

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IRC5150 - 29 Apr 2008 15:21 GMT

Brian,
Thanks for clearing this up. I will create Exchange accounts for all my
users and configure them as "corporate" users. I will keep you posted on the
progress and completion of this project.

Thanks again!

Ray

> > I am using an Exchange account for all my users. Currently, they are
> > using Outlook 2000 (configured as Internet mail)
[quoted text clipped - 28 lines]
> Use Corporate/Workgroup mode and access the Exchange mailbox with an
> Exchange account.

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IRC5150 - 14 May 2008 22:19 GMT

This is done! I moved everyone to an Exchange account and I have them using
OWA exclusively. Thanks to everyone for your help!

IRC

> Brian,
> Thanks for clearing this up. I will create Exchange accounts for all my
[quoted text clipped - 37 lines]
> > Use Corporate/Workgroup mode and access the Exchange mailbox with an
> > Exchange account.

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