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MS Office Forum / Outlook / Installation and Configuration / May 2008Office 2003 KB951982GLB install question
Was sent this file to try and repair the MIME known bug with Vista. File came password protected with some warning about it being pulled or updated, supposedly to be included in Office 2003 SP4 ?? MICROSOFT CONFIDENTIAL -- DO NOT SHARE THIS ARTICLE WITH CUSTOMERS This article is not available on support.microsoft.com for one of the following reasons: It has been ARCHIVED because it contains inaccurate information, no longer applies, or is duplicated in a current article. It has been YANKED because it contains inaccurate or incomplete information and is being rewritten. It is a DRAFT and may be incomplete or technically inaccurate because it has not gone through the complete publication process. **Do not comment this article; it will not be updated.** View products that this article applies to. Article ID : 951982 First Published : 4/21/2008 Last Reviewed : 4/23/2008 Revision:1.0 Modification Type : Major Language Locale:en-us Article Status : In Process Confidentiality : Public Anyhow after entering the password, the extractor, an .exe, asks me where to place files from patch, therefore I am asking where do patch files reside on an Office 2003 install on a Vista computer so that I can apply this patch and see if it corrects my problem... you'll have to call PSS and ask them about this patch as its not released to the general public yet.  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > Was sent this file to try and repair the MIME known bug with Vista. > File came password protected with some warning about it being pulled or [quoted text clipped - 29 lines] > and > see if it corrects my problem... Who/What is this PSS? Cary Liu (Wicresoft) is who sent me the file, but she hasn't responded with a correct reply yet, asked me if it was an MSP file but file was an EXE and asked me location to extract files into. Cannot you tell me where the update/patches/service packs reside in the file structure? That is all I need to know to insert the files in correct location, or so it seems from the installer that was sent to me. Oh well guess wait another day or week for a reply, this MIME problem is annoying, having to have clients send emails to a yahoo account is far from professional. > you'll have to call PSS and ask them about this patch as its not released to > the general public yet. [quoted text clipped - 32 lines] > > and > > see if it corrects my problem... It was an MSP file and in Vista if you right click you can choose Apply, this starts the installer, I liked that feature... Waiting for a document to arrive to verify patch corrects problem with MIME. PSS is "product support services", which is apparently how/why Wicresoft had the file to send you - they're a Microsoft venture and provide support for office and windows. I haven't seen the file and I don't know what the instructions are for it, so I really can't say how you are supposed to use it. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > Who/What is this PSS? > Cary Liu (Wicresoft) is who sent me the file, but she hasn't responded [quoted text clipped - 55 lines] >> > and >> > see if it corrects my problem... For snl I decided to extract into a folder i created on desktop, then when I right clicked file there was an option to apply, this patch did fix the MIME issue... > PSS is "product support services", which is apparently how/why Wicresoft had > the file to send you - they're a Microsoft venture and provide support for [quoted text clipped - 62 lines] > >> > and > >> > see if it corrects my problem... that's good to know. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > For snl I decided to extract into a folder i created on desktop, then when > I [quoted text clipped - 76 lines] >> >> > and >> >> > see if it corrects my problem... HI, I have the same problem... How can I get the patch? > For snl I decided to extract into a folder i created on desktop, then when I > right clicked file there was an option to apply, this patch did fix the MIME > issue... try this method: Call 1-800-936-4900 (press 3 for hotfixes) and tell them you're calling to obtain the hotfix described in KB 951982. That is the normal method but since the KB is not public yet, they may make you open an incident report first. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > HI, I have the same problem... > How can I get the patch? [quoted text clipped - 4 lines] >> MIME >> issue... OK, thanks! Do you now a "faster" way to obtain the hotfix? > try this method: > Call 1-800-936-4900 (press 3 for hotfixes) and tell them you're calling to [quoted text clipped - 10 lines] > >> MIME > >> issue... No, that is the only safe (and legal) method of getting it. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > OK, thanks! > Do you now a "faster" way to obtain the hotfix? [quoted text clipped - 15 lines] >> >> MIME >> >> issue... > Was sent this file to try and repair the MIME known bug with Vista. > File came password protected with some warning about it being pulled > or updated, supposedly to be included in Office 2003 SP4 ?? > > MICROSOFT CONFIDENTIAL -- DO NOT SHARE THIS ARTICLE WITH CUSTOMERS What did you find about this statement that was difficult to understand? SignatureBrian Tillman [MVP-Outlook] |
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