> I believe it is the POP
Then see if godaddy allows IMAP access. I went looking at godaddy's web
site and couldn't find anything other that POP instructions (and the
description of their email service explicitly says "POP"), so you might
consider calling or emailing their support staff. POP protocols know
nothing about folders. IMAP, however, should be able to see all mail
folders on the server.
Other hosting services do allow IMAP (1and1 and gmail, for example), so
perhaps it;s time to switch if it's a feature you could really use.

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Brian Tillman [MVP-Outlook]