First of all after many attempts of deleting my programs. Both the Microsoft
Outlook 2000, Outlook 2003, and also the Outlook Connector. I finally was
able to install the Microsoft Office Outlook 2007. But now when attempting
to open the program I receive an error message that says:
Cannot open your default email folders. Microsoft office Outlook exited
with out properly closing your Outlook data file. ' C:\Documents and
Settings/ ..... Microsoft\Outlook\name_msn2.ost'. Microsoft Office Outlook
must be resarted. If this error message recurs contact support for microsoft
office outlook for assistance. Can you help please?
I did find a link that told me to do a scan and repair of corrupted outlook
data files. But during the scan I receive another error message that says it
must shut down and no changes were made. Attemping to do that more than once
and it continued till 100% done but came back again saying it was with no
changes made.
What can I do now? Please make a suggestion. I can not even get Outlook to
open without an immediate message and it's a vicious cirlce... Thank you for
your suggestions, I appreciate anything you can do to help as I have been
working at this all day.
DL - 04 May 2008 15:23 GMT
Are you actually using an Exchange connection?
If not what type of connection, eg pop mail or?
> First of all after many attempts of deleting my programs. Both the
> Microsoft
[quoted text clipped - 25 lines]
> your suggestions, I appreciate anything you can do to help as I have been
> working at this all day.
Diane Poremsky {MVP} - 04 May 2008 16:07 GMT
That is your msn offline message store. Go to control panel, mail and make a
new profile.

Signature
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
> First of all after many attempts of deleting my programs. Both the
> Microsoft
[quoted text clipped - 25 lines]
> your suggestions, I appreciate anything you can do to help as I have been
> working at this all day.
RS - 04 May 2008 17:09 GMT
Thank you I will attempt to do it now and see how it works...
> That is your msn offline message store. Go to control panel, mail and make a
> new profile.
[quoted text clipped - 28 lines]
> > your suggestions, I appreciate anything you can do to help as I have been
> > working at this all day.
RS - 04 May 2008 17:48 GMT
WOW you are fabulous! Thanks so much! I am downloading all my previous files
now.
I may require more help when I update my deskltop PC since I attempted to
update this only on our laptop first. Will I need to do the same steps with
my PC regarding eliminating all the previous versions of Microsoft Outlook
and Outlook Connector before I install the upgrade of 2007? Or can I attempt
to run the disk without all of those steps as I had to do with my laptop?
Thank you again for a great Mothers Day gift!
> Thank you I will attempt to do it now and see how it works...
>
[quoted text clipped - 30 lines]
> > > your suggestions, I appreciate anything you can do to help as I have been
> > > working at this all day.
Diane Poremsky {MVP} - 05 May 2008 03:45 GMT
I would uninstall the older version of outlook first - it makes for less
work if it doesn't get uninstalled correctly.

Signature
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
> WOW you are fabulous! Thanks so much! I am downloading all my previous
> files
[quoted text clipped - 53 lines]
>> > > been
>> > > working at this all day.