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MS Office Forum / Outlook / Installation and Configuration / May 2008

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MIcrosoft Office Outlook 2000 to Outlook 2007

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RS - 04 May 2008 09:35 GMT
First of all after many attempts of deleting my programs.  Both the Microsoft
Outlook 2000, Outlook 2003, and also the Outlook Connector.  I finally was
able to install the Microsoft Office Outlook 2007.  But now when attempting
to open the program I receive an error message that says:
Cannot open your default email folders.  Microsoft office Outlook exited
with out properly closing your Outlook data file. ' C:\Documents and
Settings/ .....  Microsoft\Outlook\name_msn2.ost'.  Microsoft Office Outlook
must be resarted.  If this error message recurs contact support for microsoft
office outlook for assistance.  Can you help please?  

I did find a link that told me to do a scan and repair of corrupted outlook
data files.  But during the scan I receive another error message that says it
must shut down and no changes were made.  Attemping to do that more than once
and it continued till 100% done but came back again saying it was with  no
changes made.  

What can I do now?  Please make a suggestion.  I can not even get Outlook to
open without an immediate message and it's a vicious cirlce...  Thank you for
your suggestions, I appreciate anything you can do to help as I have been
working at this all day.
DL - 04 May 2008 15:23 GMT
Are you actually using an Exchange connection?
If not what type of connection, eg pop mail or?

> First of all after many attempts of deleting my programs.  Both the
> Microsoft
[quoted text clipped - 25 lines]
> your suggestions, I appreciate anything you can do to help as I have been
> working at this all day.
Diane Poremsky {MVP} - 04 May 2008 16:07 GMT
That is your msn offline message store. Go to control panel, mail and make a
new profile.

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

> First of all after many attempts of deleting my programs.  Both the
> Microsoft
[quoted text clipped - 25 lines]
> your suggestions, I appreciate anything you can do to help as I have been
> working at this all day.
RS - 04 May 2008 17:09 GMT
Thank you I will attempt to do it now and see how it works...

> That is your msn offline message store. Go to control panel, mail and make a
> new profile.
[quoted text clipped - 28 lines]
> > your suggestions, I appreciate anything you can do to help as I have been
> > working at this all day.
RS - 04 May 2008 17:48 GMT
WOW you are fabulous!  Thanks so much! I am downloading all my previous files
now.  

I may require more help when I update my deskltop PC since I attempted to
update this only on our laptop first.  Will I need to do the same steps with
my PC regarding eliminating all the previous versions of Microsoft Outlook
and Outlook Connector before I install the upgrade of 2007?  Or can I attempt
to run the disk without all of those steps as I had to do with my laptop?

Thank you again for a great Mothers Day gift!  

> Thank you I will attempt to do it now and see how it works...
>
[quoted text clipped - 30 lines]
> > > your suggestions, I appreciate anything you can do to help as I have been
> > > working at this all day.
Diane Poremsky {MVP} - 05 May 2008 03:45 GMT
I would uninstall the older version of outlook first - it makes for less
work if it doesn't get uninstalled correctly.

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

> WOW you are fabulous!  Thanks so much! I am downloading all my previous
> files
[quoted text clipped - 53 lines]
>> > > been
>> > > working at this all day.
 
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