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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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Thank you. I appreciate your help.
My mailbox properties shows the Offline Folder File Settings to be .ost and
running in unicode.
In the C:drive Outlook folder there is an Outlook.pst and an outlook.ost
The pst file, which was modified approx 30 min earlier than the ost is approx
50,000 KB larger than the ost
Should I do a standard export of the "Mailbox", with all subfolders to a pst
file on my desktop and then, after I remove the exchange acct, import again
or can I just drag the ost or pst out of the outlook folder before I remove
exchange acct? Will this have any impact on the existing pst file and will
there be any "ownership/privilege" problems with the folders, emails,
contacts, etc. after I import?

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HHH
> Before you do anything, export or move the items in your cached exchange
> mailbox to a pst. Once you remove the exchange account from your profile you
[quoted text clipped - 21 lines]
> > thought i would ask for more experienced advice to avoid doing more damage
> > than good.
Brian Tillman - 09 May 2008 16:38 GMT
> Should I do a standard export of the "Mailbox", with all subfolders
> to a pst file on my desktop and then, after I remove the exchange
> acct, import again or can I just drag the ost or pst out of the
> outlook folder before I remove exchange acct?
You should create a new PST and copy all of the folders you see in the
mailbox set of folders (those known to the OST) to the newly-added PST. Do
not use export.

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Brian Tillman [MVP-Outlook]
HHH - 09 May 2008 18:44 GMT
Based upon Diane's instructions, I exported/backed-up yesterday. Now I have
two identical sets of personal folders - one with the icon that looks like a
house and the other with a file/folder icon...as well as a folder with "sync
issues", containing "Conflicts", "local failures"...and a bunch of duplicate
calendar items in the Deleted Items folder...and I lost all of my customized
views and folder arrangements.
Can you instruct me or refer me to someone on how to either remove the extra
set of folders or create a separate pst with only one set of folders and then
target the new pst or how to convert the original ost file to a pst (I still
have another pc that is on the domain and running outlook exchange, but not
on cache exchange mode, and w/o server access. Muchas gracias!

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HHH
> > Should I do a standard export of the "Mailbox", with all subfolders
> > to a pst file on my desktop and then, after I remove the exchange
[quoted text clipped - 4 lines]
> mailbox set of folders (those known to the OST) to the newly-added PST. Do
> not use export.