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MS Office Forum / Outlook / Installation and Configuration / May 2008

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Send E-mail Authentication method error in Outlook 2007

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Mary - 09 May 2008 15:18 GMT
I have multiple e-mail accounts I used in Outlook XP.  After upgrading to
Outlook 2007 the only account I can send e-mail from is the one that uses the
same server for incoming and outgoing messages.  The error I receive for the
other accounts is...
None of the authentication methods supported by this client are supported by
your server.

I've tried using the repair option, I've tried setting up a new account, and
I've tried setting "Use the following type of encrypted connection" under
advanced settings to both None and Auto.

Any ideas for what else I can try?  Any help would be appreciated.
Brian Tillman - 09 May 2008 17:03 GMT
> I have multiple e-mail accounts I used in Outlook XP.  After
> upgrading to Outlook 2007 the only account I can send e-mail from is
> the one that uses the same server for incoming and outgoing messages.
> The error I receive for the other accounts is...
> None of the authentication methods supported by this client are
> supported by your server.

So, configure the correct authentication settings for the other accounts,
just like the error says to do.
Signature

Brian Tillman [MVP-Outlook]

Mary - 09 May 2008 17:38 GMT
Well, that was pretty useless.  

The outgoing server in my other accounts is set up exactly like the one that
does work.  It's an issue with Outlook 2007 but I don't know how to fix it.

> > I have multiple e-mail accounts I used in Outlook XP.  After
> > upgrading to Outlook 2007 the only account I can send e-mail from is
[quoted text clipped - 5 lines]
> So, configure the correct authentication settings for the other accounts,
> just like the error says to do.
 
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