Insert File (Not Responding)

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johnp - 09 May 2008 17:04 GMT

we have some users using outlook 2002 sp3 who get an error when trying to
attach a file within email. They will go to the attach file and hit the
pulldown and get a 'Insert File (Not Responding)' error and the PC will hang
for extended lengths of time. Any suggestions on resolving this issue?

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Brian Tillman - 09 May 2008 17:04 GMT

> we have some users using outlook 2002 sp3 who get an error when
> trying to attach a file within email. They will go to the attach file
> and hit the pulldown and get a 'Insert File (Not Responding)' error
> and the PC will hang for extended lengths of time. Any suggestions on
> resolving this issue?

Sounds like you have a disconnected network drive and Windows must time out
on it before preceeding.

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Brian Tillman [MVP-Outlook]

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