Outlook 2007 Decided It Needs Reconfigured/Reinstalled All the Tim

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ncprius - 10 May 2008 12:47 GMT

I'm running Outlook 2007 & Vista Home Premium on Time Warner's POP server and
it's been running fine for months with no problems. Now I'm getting
reinstalling and reconfiguring messages almost everytime I open Outlook or
try to send or receive messages. Outlook works okay but must it always go
through this reinstall/reconfigure dance first? I have tried the Office
repair and creating new email profiles but still the same results.

Any help will be greatly appreciated. Thank you.

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Diane Poremsky {MVP} - 11 May 2008 00:22 GMT

did you install any new programs recently? it may be a corrupt windows
installer.

Do you let the installer finish or cancel it? let it run.

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Diane Poremsky [MVP - Outlook]
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> I'm running Outlook 2007 & Vista Home Premium on Time Warner's POP server
> and
[quoted text clipped - 5 lines]
>
> Any help will be greatly appreciated. Thank you.

Reply to this Message

ncprius - 11 May 2008 01:46 GMT

Ms. P. - I let the installer finish and then the program opens BUT it runs
again when I send an email or open the program the next time. The programs
work but they go through this install/configure deal every time. I should
mention that it does it on all Office 2007 programs too (Excel, Word,
Powerpoint, Access, etc.).

How do I fix a corrupt Windows Installer (if that may be the problem)?

> did you install any new programs recently? it may be a corrupt windows
> installer.
[quoted text clipped - 10 lines]
> >
> > Any help will be greatly appreciated. Thank you.

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Diane Poremsky {MVP} - 12 May 2008 04:48 GMT

see http://support.microsoft.com/kb/290301

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> Ms. P. - I let the installer finish and then the program opens BUT it runs
> again when I send an email or open the program the next time. The programs
[quoted text clipped - 21 lines]
>> >
>> > Any help will be greatly appreciated. Thank you.

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ncprius - 12 May 2008 12:18 GMT

I wanted to use it but it warns against using it for Office 2007. Should I
ignore the warning?

> see http://support.microsoft.com/kb/290301
>
[quoted text clipped - 23 lines]
> >> >
> >> > Any help will be greatly appreciated. Thank you.

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Diane Poremsky [MVP] - 12 May 2008 13:48 GMT

Where did you see that warning? I don't see it when I run the utility,
although I cancel before it does anything.

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> I wanted to use it but it warns against using it for Office 2007. Should I
> ignore the warning?
[quoted text clipped - 32 lines]
>> >> >
>> >> > Any help will be greatly appreciated. Thank you.

Reply to this Message

ncprius - 12 May 2008 14:27 GMT

At the top of your link it reads: Description of the Windows Installer
CleanUp Utility
View products that this article applies to.
Article ID : 290301
Last Review : May 7, 2007
Revision : 5.7
This article was previously published under Q290301
Warning The Windows Installer CleanUp Utility is provided "as is" to help
resolve installation problems for programs that use Microsoft Windows
Installer. If you use this utility, you may have to reinstall other programs.
Caution is advised. We recommend that you do not use this utility with 2007
Office system products.

However, I ran it anyway and removed (individually) each Office 2007 entry.
I reinstalled Office 2007 (as Administartor) but the repeating
reconfig/reinstall message is still occuring. Arrrrgh!

> Where did you see that warning? I don't see it when I run the utility,
> although I cancel before it does anything.
[quoted text clipped - 35 lines]
> >> >> >
> >> >> > Any help will be greatly appreciated. Thank you.

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ncprius - 15 May 2008 12:59 GMT

Diane - Are you there?

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Marjorie - 18 May 2008 22:05 GMT

I am having the exact same problem with Office 2007. I initially noticed the
problem with Outlook. Now, it is occuring with the entire Office 2007. I've
tried the same measures you have with no success. I am about to go back to
Office 2003. Help!

> Diane - Are you there?
>
[quoted text clipped - 37 lines]
> > >> >> >
> > >> >> > Any help will be greatly appreciated. Thank you.

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ncprius - 24 May 2008 12:16 GMT

Marjorie - My problem is fixed. If your problem is the same as mine,
something in the registry is corrupted. I had Microsoft Support work on it
for quite a while and, in the end, the only thing we could do was to
reinstall Windows Vista. Then reinstall all the programs. Although it takes
hours to do, I must say, that in addition to fixing all the Office 2007
problems, my TV tuner and some other things that didn't work (or partially
worked) now work correctly. It was worth the effort to me. I hope this helps.

> I am having the exact same problem with Office 2007. I initially noticed the
> problem with Outlook. Now, it is occuring with the entire Office 2007. I've
[quoted text clipped - 42 lines]
> > > >> >> >
> > > >> >> > Any help will be greatly appreciated. Thank you.

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