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Sal - 21 May 2008 23:22 GMT

I have had to reinstall Windows XP Professional. I loaded office 2003 and
when I started Outlook I got the following message:
The add-in"C:/Program Files\Logitech\SetPoint\KEMMAPI.dll" could not be
installed or loaded. This problem may be resolved by using Detect and Repair
on the help menu.
I have tried this and even uninstalled and reinstalled office but still get
the same message. Any ideas anybody please?
H

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Roady [MVP] - 21 May 2008 23:32 GMT

By the looks of it you also have Logitech software installed. Update it,
remove it or disable its integration with Outlook.
To force it from within Outlook see;
http://www.msoutlook.info/question/88

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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> I have had to reinstall Windows XP Professional. I loaded office 2003 and
> when I started Outlook I got the following message:
[quoted text clipped - 6 lines]
> the same message. Any ideas anybody please?
> H

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Sal - 21 May 2008 23:48 GMT

Many, many thanks I will give it a try.
S

> By the looks of it you also have Logitech software installed. Update it,
> remove it or disable its integration with Outlook.
[quoted text clipped - 11 lines]
> > the same message. Any ideas anybody please?
> > H

Reply to this Message