Op Syst Upgrade - can't find previous mail, etc..

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GaryE - 03 Jan 2004 18:26 GMT

I upgraded my operating system from W98 to XPPro. Re-Installed Office 2000. When I run Outlook, I get new mail, but all history is gone - contacts, older mail, personal folders, etc.. How can I get this stuff back, (assuming I have to point to something different)? Thanks

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Roady - 03 Jan 2004 19:08 GMT

Search for pst-files this is were all information is stored. Make sure you
include hidden and system files and folders when searching for pst-files.

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Roady
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> I upgraded my operating system from W98 to XPPro. Re-Installed Office 2000. When I run Outlook, I get new mail, but all history is gone -

contacts, older mail, personal folders, etc.. How can I get this stuff
back, (assuming I have to point to something different)? Thanks.

Reply to this Message

GaryE - 04 Jan 2004 13:41 GMT

Thanks Roady, since I can only find a single .pst file in My Computer (Outlook.pst) and it looks like the one I am using (last modified date = today), should I assume that previous information (personal folders, emails, contacts, etc.) are gone foever?

----- Roady wrote: -----

Search for pst-files this is were all information is stored. Make sure you
include hidden and system files and folders when searching for pst-files.

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Questions of the month:
-Color Code Your E-Mail Advanced
-Add Sound To Your E-mail

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

-----
"GaryE" <gellswor@nycap.rr.com> wrote in message
news:333CE0EB-F5E2-48B6-BD19-D7DA31B2FA32@microsoft.com...
> I upgraded my operating system from W98 to XPPro. Re-Installed Office
2000. When I run Outlook, I get new mail, but all history is gone -
contacts, older mail, personal folders, etc.. How can I get this stuff
back, (assuming I have to point to something different)? Thanks.

Reply to this Message

Roady - 04 Jan 2004 15:48 GMT

Very likely indeed. One thing you can do is to log on as an administrator
and do the search again. This is to make sure you have access to all folders
that could contain pst-files.

Signature

> Thanks Roady, since I can only find a single .pst file in My Computer (Outlook.pst) and it looks like the one I am using (last modified date =

today), should I assume that previous information (personal folders, emails,
contacts, etc.) are gone foever?

> ----- Roady wrote: -----
>
[quoted text clipped - 22 lines]
> contacts, older mail, personal folders, etc.. How can I get this stuff
> back, (assuming I have to point to something different)? Thanks.

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Kevin - 05 Jan 2004 19:06 GMT

During the upgrade process if you did a reformat of the hard drive, your data would have been wiped out. I'm not sure how the upgrade handles itself from Win98 to WinXP but under Win98 the My Docs folder is a different area than the My Docs folder under XP. With XP, all the personal info is stored under C:\\documents and settings. Win98 didn't have that unless profiling was turned on

If you didn't run a re-format of the hard drive it's possible that the change of the user info storage could have wiped out what you had before as well. Are you missing other info like Word docs, etc?

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