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MS Office Forum / Outlook / Installation and Configuration / August 2008

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Can't Install Outlook 2003 July 8th Updates KB953432 and KB953465

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Dave - 10 Jul 2008 18:24 GMT
For whatever reason I cannot install these high priority security patches.  
Can anyone help me out?  Just for the record I have Microsoft Windows XP
Media Center Edition Version 2002 Service Pack 4.  I also have  Microsoft
Outlook 2003 SP3.  

Thanks,

Dave
Diane Poremsky {MVP} - 12 Jul 2008 22:19 GMT
what happens when you try? do you get any error messages? is there anything
in the event viewer about it?

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Diane Poremsky [MVP - Outlook]
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> For whatever reason I cannot install these high priority security patches.
> Can anyone help me out?  Just for the record I have Microsoft Windows XP
[quoted text clipped - 4 lines]
>
> Dave
Dave - 13 Jul 2008 20:56 GMT
Thanks for replying Diane.   Here is the exact message I get,

Cannot install Update for Microsoft Office Outlook 2003 Junk E-mail Filter
(KB953465)
Update for Microsoft Office Outlook 2003 (KB953432)

> what happens when you try? do you get any error messages? is there anything
> in the event viewer about it?
[quoted text clipped - 7 lines]
> >
> > Dave
CasaDeCastro - 18 Jul 2008 07:46 GMT
I have the exact same problem (Windows XP Home SP3). I have tried multiple
times with reboots in between; always get the same message Dave gets.

-Gary

> Thanks for replying Diane.   Here is the exact message I get,
>
[quoted text clipped - 13 lines]
> > >
> > > Dave
jwalner - 21 Jul 2008 17:24 GMT
I am also have this problem.  I have tried just about everything to resolve,
but no help.  I am using Win-XP-Home SP3.

Is there any help available?

> I have the exact same problem (Windows XP Home SP3). I have tried multiple
> times with reboots in between; always get the same message Dave gets.
[quoted text clipped - 18 lines]
> > > >
> > > > Dave
Joe Heidel - 24 Jul 2008 02:57 GMT
I also have the same issue, the Event Viewer shows error code 1603.  Other
searches have led nowhere to resolve this issue.  Any help would be
appreciated.

> what happens when you try? do you get any error messages? is there anything
> in the event viewer about it?
[quoted text clipped - 7 lines]
> >
> > Dave
smdx - 24 Jul 2008 19:54 GMT
I also have the same problem...

XP SP3 and office 2003

> I also have the same issue, the Event Viewer shows error code 1603.  Other
> searches have led nowhere to resolve this issue.  Any help would be
[quoted text clipped - 11 lines]
> > >
> > > Dave
Scott442 - 26 Jul 2008 23:34 GMT
I used the following link to install the latest updates successfully:

http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=42&ln=en
&IsMu=False


> For whatever reason I cannot install these high priority security patches.  
> Can anyone help me out?  Just for the record I have Microsoft Windows XP
[quoted text clipped - 4 lines]
>
> Dave
smdx - 28 Jul 2008 13:36 GMT
I tryed to do the things presented in the link... but still the same problem...

anyway, I still haven't managed to install these two updates. even with the
full file, it gives an error...

> I used the following link to install the latest updates successfully:
>
[quoted text clipped - 8 lines]
> >
> > Dave
Martin Kane - 04 Aug 2008 04:36 GMT
Followed through all thoughts here and no luck - awaiting Microsoft Solution.

Error Code: 0x80070643
Rob - 08 Aug 2008 01:39 GMT
where is Microsoft on this issue. If you search google you see a LOT of
simular issues with their resent patches and even this tread ends up
dead-ended. What a great was for MS to create revenue by releasing bad
patching system so people have to pay them for support. This to me is not a
minor issue, if we can't patch regulary then we open the system up to new
issues and who know what other problems we'll end of having to address.

meantime, us users hack  this and that based on other end users suggestions
hoping that we don't screw something else up while trying to stay current.

Rob

> For whatever reason I cannot install these high priority security patches.  
> Can anyone help me out?  Just for the record I have Microsoft Windows XP
[quoted text clipped - 4 lines]
>
> Dave
smdx - 08 Aug 2008 16:45 GMT
Still the same problem here...

I tried everything, even trying to repair/reinstall office 2003. but even
that gave an error and it did not finish...

I am now waiting for this month's patches, as one of these that did not
install will have a new version (the junk email filter...) But I am already
guessing, that the problem will continue...

Next option is to clean office 2003 and then install it again... but that
will take some time, which I currently do not have...

> where is Microsoft on this issue. If you search google you see a LOT of
> simular issues with their resent patches and even this tread ends up
[quoted text clipped - 16 lines]
> >
> > Dave
Brian Tillman - 08 Aug 2008 21:49 GMT
> where is Microsoft on this issue. If you search google you see a LOT
> of simular issues with their resent patches and even this tread ends
> up dead-ended. What a great was for MS to create revenue by releasing
> bad patching system so people have to pay them for support.

Any issues with Windows or Microsoft Update are handled free of charge, so
how does that increase Microsoft's revenue stream?
Signature

Brian Tillman [MVP-Outlook]

rogcox - 24 Aug 2008 23:34 GMT
How long are we likely to wait before Microsoft tell us what to do next ?

As this is my first entry on the forum I have little experience with
response times.

roger  

> > where is Microsoft on this issue. If you search google you see a LOT
> > of simular issues with their resent patches and even this tread ends
[quoted text clipped - 3 lines]
> Any issues with Windows or Microsoft Update are handled free of charge, so
> how does that increase Microsoft's revenue stream?
Brian Tillman [MVP - Outlook] - 25 Aug 2008 16:08 GMT
> How long are we likely to wait before Microsoft tell us what to do next ?
>
> As this is my first entry on the forum I have little experience with
> response times.

This newsgroup is not an official support channel, so if you mean how long
will you need to wait before Microsoft posts an answer here, then the answer
is likely "the life of the universe".

If you mean how long must you wait before Microsoft fixes whatever problem
you have in mind, the answer varies.  Call Microsoft and open a support
incident if you require a timely response.
Signature

Brian Tillman [MVP-Outlook]

 
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