2nd Request for help on Outlook 2000 error.

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Quinn - 02 Jan 2004 02:20 GMT

I receive the following error when I try to open up
Outlook: The instruction at "0x308d03c8" referenced memory
at "0x0069fffd". The memory could not be "read". Then it
asks if I want to terminate or debug. When I select
terminate I get an OUTLOOK.EXE - Application Error.

I was told there was file that I need to change, any
suggestions?

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Diane Poremsky [MVP] - 02 Jan 2004 04:36 GMT

Are you using Word as your email editor? If so, find and rename normal.dot
and email.dot.

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
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>I receive the following error when I try to open up
> Outlook: The instruction at "0x308d03c8" referenced memory
[quoted text clipped - 4 lines]
> I was told there was file that I need to change, any
> suggestions?

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