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MS Office Forum / Outlook / Installation and Configuration / July 2003

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PassWord????

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Wayne M - 29 Jul 2003 22:30 GMT
I have re-installed Office XP on my PC after I had a disk
failure and now cannot seem to get my Outlook account to
work.  I have spoken to my ISP who insists this is a
Microsoft issue and all of my POP3 and SMTP settings are
correct.  
For some reason Outlook will not accept or recognize my
password.  I can not run a succesful "Test Settings" nor
can I sned or recieve e-amils in Outlook itself.  I spoke
to Microsoft and of course they want my credit card number
for any info they provide.  They did tell me I could e-
mail them the problem and they would get back to me via e-
mail?  And the person on the other end of the phone
couldn't understand when I told them that was a stupid
comment.  Go figure?
Has anyone had this problem before?  How do I get Outlook
to recognize my password and accept my account.  Keep in
mind this worked fine up to about a week ago and does not
work at all.  HELP!!!
Sean - 30 Jul 2003 02:20 GMT
>-----Original Message-----
>I have re-installed Office XP on my PC after I had a disk
[quoted text clipped - 18 lines]
>.
>I am having a very simular problem. I set up my email
account on my new computer and every time I hit Send /
Receive it asks for my password. I already saved the
pasword!!! It's driving me mad!
wayne - 31 Jul 2003 02:59 GMT
Okay, this is what I have learned ... make certain that
your user name (just on top of your password) matches
exactly to to your e-mail name i.e. user name is ABC and e-
mail is ABC@comcast.net .. this should solve your
problems ...it did mine (also rememebr it is case
sensative)
Good luck,

>-----Original Message-----
>
[quoted text clipped - 30 lines]
>pasword!!! It's driving me mad!
>.
renatha - 31 Jul 2003 17:26 GMT
I tried that and it didn't work either for me.  I don't
know if it's because I'm on a wireless sever.  It's still
doing the same thing. Password comes up eveytime I send
or receive emails.
>-----Original Message-----
>Okay, this is what I have learned ... make certain that
[quoted text clipped - 41 lines]
>>
>.
 
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