Supervisor needs mail from 3 ISPs??!!

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

CrystalDBA - 22 Jan 2004 15:16 GMT

Headquarters IT department does not run exchange server. Instead they have an ISP (ISP#1)and use ISP mailboxes with a company alias. Supervisor Bill is now transferred to another state. At his new home, he gets an ISP (ISP#2). Now headquarters transfers his mail from ISP#1 mailbox to ISP#2 mailbox. When he is at home, it works fine.

Now Supervisor Bill comes to work at new office and wants me to bring in his mail on his laptop. At the office, we use a different ISP (ISP#3). At the office, he can receive mail from ISP#2, but can't send out and reply. Why, because at the office we have to use the SMTP of ISP#3. If I tell headquarters to route mail from ISP#1 to ISP#3, then when he is at home, he will be able receive mail, but not send out/or reply to mail.

How, using Outlook 2002, can I bring in all mail and be able to send out and reply to all mail? He wants to be able to receive, reply and send out mail from Outlook whether he is at home or at the office.

Someone, anyone, please help! :)

Thanks,

Tony

Reply to this Message

Sue Mosher [MVP] - 23 Jan 2004 13:55 GMT

Yes, but he may need to designate the sending account on individual messages
in order to get them to go out via the right SMTP server.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Headquarters IT department does not run exchange server. Instead they have an ISP (ISP#1)and use ISP mailboxes with a company alias. Supervisor

Bill is now transferred to another state. At his new home, he gets an ISP
(ISP#2). Now headquarters transfers his mail from ISP#1 mailbox to ISP#2
mailbox. When he is at home, it works fine.

> Now Supervisor Bill comes to work at new office and wants me to bring in his mail on his laptop. At the office, we use a different ISP (ISP#3). At

the office, he can receive mail from ISP#2, but can't send out and reply.
Why, because at the office we have to use the SMTP of ISP#3. If I tell
headquarters to route mail from ISP#1 to ISP#3, then when he is at home, he
will be able receive mail, but not send out/or reply to mail.

> How, using Outlook 2002, can I bring in all mail and be able to send out and reply to all mail? He wants to be able to receive, reply and send out

mail from Outlook whether he is at home or at the office.

> Someone, anyone, please help! :)
>
> Thanks,
>
> Tony

Reply to this Message

CrystalDBA - 30 Jan 2004 14:01 GMT

Sue

I am not sure I follow what you are trying to say. How would he designate the sending address to direct the email through the correct SMTP? I know how to show the from address and change that, but does that direct it to different SMPTs

Thanks

Ton

----- Sue Mosher [MVP] wrote: ----

Yes, but he may need to designate the sending account on individual message
in order to get them to go out via the right SMTP server
--
Sue Mosher, Outlook MV
Author o
Microsoft Outlook Programming - Jumpstart fo
Administrators, Power Users, and Developer
http://www.outlookcode.com/jumpstart.asp

"CrystalDBA" <tturner6@hotmail.com> wrote in messag
news:EFF4D23D-BD7F-431C-AA92-06A01468EAA8@microsoft.com..
> Headquarters IT department does not run exchange server. Instead the
have an ISP (ISP#1)and use ISP mailboxes with a company alias. Superviso
Bill is now transferred to another state. At his new home, he gets an IS
(ISP#2). Now headquarters transfers his mail from ISP#1 mailbox to ISP#
mailbox. When he is at home, it works fine
>> Now Supervisor Bill comes to work at new office and wants me to bring i
his mail on his laptop. At the office, we use a different ISP (ISP#3). A
the office, he can receive mail from ISP#2, but can't send out and reply
Why, because at the office we have to use the SMTP of ISP#3. If I tel
headquarters to route mail from ISP#1 to ISP#3, then when he is at home, h
will be able receive mail, but not send out/or reply to mail
>> How, using Outlook 2002, can I bring in all mail and be able to send ou
and reply to all mail? He wants to be able to receive, reply and send ou
mail from Outlook whether he is at home or at the office
>> Someone, anyone, please help! :
>> Thanks
>> Ton

Reply to this Message

Sue Mosher [MVP] - 30 Jan 2004 14:31 GMT

Changing the From address does not change the account used to send the
message. He would need to use the Accounts drop-down to set the outgoing
account to one with the correct SMTP server.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> I am not sure I follow what you are trying to say. How would he designate the sending address to direct the email through the correct SMTP? I know

how to show the from address and change that, but does that direct it to
different SMPTs?

> ----- Sue Mosher [MVP] wrote: -----
>
[quoted text clipped - 20 lines]
> >> Thanks,
> >> Tony

Reply to this Message