Outlook not remembering password

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MOCHEESE - 28 Apr 2004 14:54 GMT

I just got new computer with XP and installed Office 2000.
I set up my account for Outlook 2000, and it keeps
prompting me for my password, even after I check the box
to 'remember password'. Can you help?

Does this involve something with modifying the registry?
If it does, and I make a mistake, can I use XP's 'System
Restore' feature to undo my mistake??

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Scott Atkins[MSFT] - 28 Apr 2004 22:13 GMT

Hi ,

The problem you are experiencing is normally due to the Registry containing incorrect information for the Protected Storage System Provider registry subkey for your account.

For more information on , please refer to Knowledge Base article
OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP
ID: 259416.KB.EN-US

You can access this article by clicking on the link below.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;259416

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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>Content-Class: urn:content-classes:message
>From: "MOCHEESE" <anonymous@discussions.microsoft.com>
[quoted text clipped - 24 lines]
>If it does, and I make a mistake, can I use XP's 'System
>Restore' feature to undo my mistake??

Reply to this Message