Outlook shortcuts panel not working

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Bill Case - 13 Oct 2004 18:55 GMT

Hi,

I just installed Office XP and everything seems fine except
- I get the following message when I click on any of side panel shortcut icons " Unable to display the folder. Microsoft Outlook could not access the specified folder location. The folder no longer exists." However, when I click on the very same folder in the folder list all my Outlook 2000 data appears (which is what I want).

I have tried 'detect and repair' and l looked in the help file. I haven't re-installed yet. I was hoping this was a familiar problem to someone with advice.

Bill

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Candee - 13 Oct 2004 19:17 GMT

Have you tried creating a new shortcut in the Outlook bar?

Hi,

I just installed Office XP and everything seems fine except
- I get the following message when I click on any of side panel shortcut icons " Unable to display the folder. Microsoft Outlook could not access the specified folder location. The folder no longer exists." However, when I click on the very same folder in the folder list all my Outlook 2000 data appears (which is what I want).

I have tried 'detect and repair' and l looked in the help file. I haven't re-installed yet. I was hoping this was a familiar problem to someone with advice.

Bill

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Bill Case - 13 Oct 2004 19:46 GMT

No and Yes;

No I hadn't tried to create a shortcut in the Outlook Bar.

Yes this solves it completely

Yes, I've now replaced the original shortcut icons with new ones using my folders.

I hate it when the answers are so simple, computers are supposed to be complicated.

Bill
Have you tried creating a new shortcut in the Outlook bar?

"Bill Case" <wmcase(theextrabit)@rogers.com> wrote in message news:%233FDM3UsEHA.3740@tk2msftngp13.phx.gbl...
Hi,

I just installed Office XP and everything seems fine except
- I get the following message when I click on any of side panel shortcut icons " Unable to display the folder. Microsoft Outlook could not access the specified folder location. The folder no longer exists." However, when I click on the very same folder in the folder list all my Outlook 2000 data appears (which is what I want).

I have tried 'detect and repair' and l looked in the help file. I haven't re-installed yet. I was hoping this was a familiar problem to someone with advice.

Bill

Reply to this Message